Help Casio Commando and Laptop Connection w/USB

[dragonwitch]

I'm having a difficult time connecting my C771 Commando with my laptop. I've already installed the C771 driver and that didn't solve the problem. I'm trying to access the pics etc off the phone. The screen is cracked and does not allow us to touch into it to move all the pics to the memory card. I need to return the broken phone ASAP and need to move all my stuff. Please help!

 

[Spike G]

are you sure youre connected in mass storage mode? and you could always take the sd card out... and just swap it in the new phone

 

[Waltercommando]

You could also probably take the sd card out and use it with an SD adapter for a standard card reader and download it to your pc. You also might go online to Verizon and see if you can get Backup Assistant plus to upload the pics from your phone, then download them to your new phone.

I do a lot of photography and use Picasa on my laptop. If you download the pics from your phone card to Picasa, you than then upload the pics to Picasa Web Albums, and they'l automatically appear in your "Galley" on your new phone, assuming that you have a Google account on the new phone.