Eaglesfan9106
Android Enthusiast
So its cracked right above the camera is this covered by the warrranty ? Can I get it replaced
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commuter case cracked
- Thread starter Eaglesfan9106
- Start date
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- Tags
- htc evo 3d
jdsingle
Android Expert
Best thing to do is just email them. When I did my warranty replacement I had to take pictures of the case to show them. So, take a picture of the phone with your name written down on a piece of paper that is visible in the picture with the case.
They have excellent customer service.
ArmageddonX
Android Expert
OtterBox has amazing customer service. I would Email them. I would be extremely surprised if they didn't replace it for free, but you never know.
Eaglesfan9106
Android Enthusiast
Thanks and also, I have one of those cases that the top is stretched they still haven't came out with a case that has the right measurements
jdsingle
Android Expert
I got a replacement for this, and unfortunately I am having the same issue. The more people we get to email them about this issue the better off we are all going to be.
customer.service@otterbox.com
http://androidforums.com/customer.service@otterbox.com