complete action using .

[tantan1]

I have an unrooted international version of samsung galaxy note 3. Everytime I press the home button a pop up of "complete action using" shows up. Even though I press always always. It is persistent . I am fed up of this and need a solution .

I have cleared the cache , data in setting for touchwiz . That did not solve my problem.

Please help!!

 

[Bexy]

Have you got a launcher installed such as Nova? Is it asking if you want to use TouchWiz or another launcher, or is it asking for something else?

 

[tantan1]

No its not asking me to do tht . Its asking me to choose between touch wiz , touchwiz easy home and knox.

I dont have any other launcher installed. I had installed it once but deleted it.

 

[dan330]

what is Knox? is that a launcher?

I am guessing .. some setting is suck .. because of the install and uninstall of the other Launcher and/or Knox.

try this: resetting Preferences:
go to main home
go to settings
go to General settings
go to application manager
hit menu button (left of the home button at bottom)
select: reset app preferences
**** note all your "complete action using" will be wiped

if that does not fix it...
I think you need a full hard reset of the device.
puts it back to the way you had it.. when you first open the box.

 

[drexappeal]

what is Knox? is that a launcher?

I am guessing .. some setting is suck .. because of the install and uninstall of the other Launcher and/or Knox.

try this: resetting Preferences:
go to main home
go to settings
go to General settings
go to application manager
hit menu button (left of the home button at bottom)
select: reset app preferences
**** note all your "complete action using" will be wiped

if that does not fix it...
I think you need a full hard reset of the device.
puts it back to the way you had it.. when you first open the box.

Knox is Samsung's new software (I believe it started on the S4), developed for business people to be able to have the BYOD (Bring Your Own Device) scenario, without mixing between their personal and business needs. Knox has a separate UI from Touchwiz.

For OP's purposes, if you aren't using the phone for business, I'd suggest just selecting the standard Touchwiz and have that be your selection always.

 

[tantan1]

I wanted to avoid a factory resit.
But looks like i'll have to do it .