stealthpaws
Newbie
I was given an LG 7.0 tablet today, which I figured I could use at my live shows for credit card processing instead of handing ppl my phone.
I plugged it into the car charger & turned it on & set it in the passenger seat. I noticed it said something about Android, but was driving, so paid it no attention.
Got home & power was off. Ok, so car charger doesn't work. Plugged it in, turned it on & it showed 63%. Confused, but it's on. Did a factory reset. Deleted or disabled some ATT apps as I'm on Verizon & using this only on wifi. Turned mobile data off. Set up Google & Chrome, & let play store apps update. Restarted. So far, so good. Tried to download Square. Got a message it didn't install. Went to Play Store to try again, and instead of the "install" button, it had the "open" button, so I opened it. Slowwwww, but it loaded & opened. Closed it, closed Play. & grabbed icon from app page to put on the homepage, & tried to open....nothing. Deleted icon on home page, went to app page & it was gone, and also wasn't showing on settings/installed apps. It was still showing on the recent apps page though it wouldn't open again. Closed everything. Restarted. I then got the message as follows: Android is Upgrading... Optimizing app 1 of 1. This may take longer depending on apps. Please do not turn off the tablet until complete.
This is on a loop. It occasionally restarts itself and goes immediately back to this screen. I can not get into anything. I have tried the volume down/power suggestions, but it doesn't get far enough into boot to offer me the safe mode option. It just displays this. It's been hours.
Here's where I screwed up-
Everything I've read says it's a 3rd party app issue. Only d/l I did was Square. I looked up app specs and finally saw the issue....Square now requires Android 7 up. The LG is, according to the box, 5.02. It's never going to optimize 1) an app that's not there but probably listed in a cache somewhere, & 2 an app that won't work with this version.
So, without being able to use the power/volume down trick, nor get past the LG logo, what can I do? PLEASE someone take pity on me?
I plugged it into the car charger & turned it on & set it in the passenger seat. I noticed it said something about Android, but was driving, so paid it no attention.
Got home & power was off. Ok, so car charger doesn't work. Plugged it in, turned it on & it showed 63%. Confused, but it's on. Did a factory reset. Deleted or disabled some ATT apps as I'm on Verizon & using this only on wifi. Turned mobile data off. Set up Google & Chrome, & let play store apps update. Restarted. So far, so good. Tried to download Square. Got a message it didn't install. Went to Play Store to try again, and instead of the "install" button, it had the "open" button, so I opened it. Slowwwww, but it loaded & opened. Closed it, closed Play. & grabbed icon from app page to put on the homepage, & tried to open....nothing. Deleted icon on home page, went to app page & it was gone, and also wasn't showing on settings/installed apps. It was still showing on the recent apps page though it wouldn't open again. Closed everything. Restarted. I then got the message as follows: Android is Upgrading... Optimizing app 1 of 1. This may take longer depending on apps. Please do not turn off the tablet until complete.
This is on a loop. It occasionally restarts itself and goes immediately back to this screen. I can not get into anything. I have tried the volume down/power suggestions, but it doesn't get far enough into boot to offer me the safe mode option. It just displays this. It's been hours.
Here's where I screwed up-
Everything I've read says it's a 3rd party app issue. Only d/l I did was Square. I looked up app specs and finally saw the issue....Square now requires Android 7 up. The LG is, according to the box, 5.02. It's never going to optimize 1) an app that's not there but probably listed in a cache somewhere, & 2 an app that won't work with this version.
So, without being able to use the power/volume down trick, nor get past the LG logo, what can I do? PLEASE someone take pity on me?
