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Help Connected to home wifi but no browsing

F

fredericc

Lurker
Hi all,

I just bougth my first droid, a HTC Wildfire S, and am having problems getting this thing to work on my home wifi network.

A quick overview of my home wifi setup:
- I have a simple SpeedTouch 516 modem that connects to DSL (this is not a wifi router)
- Then my wifi router connects to this modem, and broadcasts my wifi signal, with WEP security and MAC filtering (both wireless security and firewall)
- The reason for this somewhat atypical modem+router setup has got something to do with our ISP's digital tv signal, that the wifi router can't properly deal with. The setup is in place for a couple of years now, with multiple WinXP and/or Win7 computers successfully connected to it, a well a HTC Touch 3G (Windows Mobile 6.1). I'm not sure this could be the reason for my problem.

My Wildfire is able to connect to the wifi router, but I am unable to browse or go online using any app.

I have already tried the following:
- connecting to other wifi networks - this works as it should
- changing the wifi router security settings to WPA2 - didn't solve the issue
- removed the wifi router security setting (no WEP, no WPA, no WPA2) - no luck either
- also removed the MAC filters and enabled SSID broadcast (very unsecure) - still no luck
- tried surfing to 192.168.1.2, which is the config of the wifi router - works!
- tried surfing to 192.168.1.1, which is the config of the SpeedTouch modem - also works!
- tried surfing to google.com, didn't work

So, as soon as I'm trying to go beyond my SpeedTouch modem, things stop collaborating. I'm about to pull my hair out; I honestly don't know what to do next.

Has anyone got any ideas?

Thanks in advance,
Fr
 
Welcome to AF! :)

You could try assigning yourself a static IP address on the phone, that's been known to sort a lot of the connection issues the Wildfire S has. Given the content of your post, you seem rather technical and it appears as though you've ruled everything else out.

Settings -> Wireless & Networks -> WiFi Settings -> Menu (the soft button at the bottom of the screen) -> Advanced -> Use Static IP.
 
Typical that I should forget to fill in those parameters. Filled in Google Public DNS and guess what, it works!

Many thanks!
F.
 
Hi, I also have a speedtouch modem and have the similar problem.

Could you please give me more info about the DNS Server changes and where I would find them please...?

Many thanks, I'd appreciate your help greatly.
 
Hi Ianuk,

Like El Presidente indicated:

Settings -> Wireless & Networks -> WiFi Settings -> Menu (the soft button at the bottom of the screen) -> Advanced -> Use Static IP

To change you dns settings, just scroll down a bit (you must obviously also provide an available IP address, gateway and mask). You can enter the dns addresses as provided by your ISP, or choose some public dns (such as Google's: 8.8.8.8 and 8.8.4.4).

Hope this helps,
Fr
 
El Presidente + Fredericc thanks very much the above helped me out a lot i never even thought aboiut changing the dns settings tried the static ip just completely forgot about dns!! so silly
 
everything bar gmail and marketplace was working last night. woke up this morning tried it without the static ip and it worked fine. for about twenty minutes now its gone again!! raaawwwwrrgh!!!
 
fredericc said:
Hi Ianuk,

Like El Presidente indicated:

Settings -> Wireless & Networks -> WiFi Settings -> Menu (the soft button at the bottom of the screen) -> Advanced -> Use Static IP

To change you dns settings, just scroll down a bit (you must obviously also provide an available IP address, gateway and mask). You can enter the dns addresses as provided by your ISP, or choose some public dns (such as Google's: 8.8.8.8 and 8.8.4.4).

Hope this helps,
Fr
Click to expand...
 
Your default gateway is the internal IP address of your router, normally it's something like 192.168.1.0, 192.168.1.254, 192.168.0.1 (it can differ though). You can get it by opening a command prompt on your PC and typing ipconfig. It should be displayed somewhere on the page.

Your subnet mask will almost always (99.99% of the time) be 255.255.255.0, no matter the network, unless you've configured it differently.

Does that help?
 
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