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Corporate email wiped out 3 times now

TRSN

Member
In addition to Gmail, I get my corporate email on my Epic. My office is running an Exchange Server. For no apparent reason, 3 times now, when selecting the email icon, I am prompted with a screen that shows that setting up email is easy. My corporate email is wiped from my phone.

I called Sprint 2 weeks ago, after this happened for the 2nd time in a week. The local resolution center told me that she had seen this before and I needed to get a new Epic. Which I did....

Now, after 2 weeks with my new Epic.... same problem. My email account on my phone has been wiped, and I am now prompted to set up a new account.

Anyone seen this?
 
In addition to Gmail, I get my corporate email on my Epic. My office is running an Exchange Server. For no apparent reason, 3 times now, when selecting the email icon, I am prompted with a screen that shows that setting up email is easy. My corporate email is wiped from my phone.

I called Sprint 2 weeks ago, after this happened for the 2nd time in a week. The local resolution center told me that she had seen this before and I needed to get a new Epic. Which I did....

Now, after 2 weeks with my new Epic.... same problem. My email account on my phone has been wiped, and I am now prompted to set up a new account.

Anyone seen this?

This happened to me about 4 or 5 times within 4 months or so when I was on the original android version. When I switched to Froyo (D28) it stopped happening, so I don't think it's the hardware. I suspect the official Froyo update will fix the issue.
 
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