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Help Crash when setting ringtone

mortalic

Newbie
Recently I wanted to change the ringtone. I went into settings and clicked sound, then phone ringtone.
I get Unfortunately the process android.process.media has stopped.
I can click report or OK.
I've rebooted the phone including the long press reboot on the power button and it had no effect.

If however I navigate to an mp3 and set it as ringtone, that works just fine.
So two questions, one, how do I fix the issue, and two, if I can't fix it, does anyone know where the factory ringtones are stored?
 
Why dont you just try zedge i stead of the system options? I use Zedge and I dont have to worry about using the systems ringtones. I used to have the same problem until I started using that app.


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