Hi,
I have tried to find a solution to the following problem on the net but am stuck, so perhaps someone has an idea here:
I got my Samsung Galaxy S2 two days ago, which is a replacement phone for the one I dropped by accident (luckily I was insured). I am on Virgin Mobile UK, which uses T-Mobile and Orange networks. It runs ICS 4.0.3 with Kernel 3.0.15-I9100XXXLP2-CL57619. There are no apps that manage battery life or similar.
The problem that I encountered is that data connection keeps dropping out randomly, as far as I can tell when the reception switches between G3, H and H+. The phone actually shows that there is a data connection (e.g. H next to the little bars showing strong reception and orange and green arrows blinking) and some widgets (e.g. AccuWeather and MetOffice) can get updates (and I can see in the data usage that the odd kb was downloaded), but websites, email, BBC News etc. all stop working, i.e. I do not have an internet connection. Sometimes the data connection springs back to life automatically and I have internet again, for a few minutes, for several tens of minutes, but not reliably. Sometimes I need to reboot or play the old flight mode switch on/off trick, which can take a few minutes to disconnect or reconnect. Also, when travelling back and to work, the phone sometimes takes time to connect when it connects to a new mast.
This was never a problem with my previous S2, which was on an older Android OS (I can't remember which) -- it also was not an issue with my old Nokia E72 that I uses while waiting for my replacement phone. When doing a lot of googling, I read that dropping data connection is a known issue but with the older Android OS but not the new ICS. I wonder if it has to do with my phone now using the Orange network all the time and that the H/H+ signal may be weak in our area, so it keeps switching back and forth between G3, GPRS and H/H+ (which also drains the battery tremendously fast). The old phone used the T-Mobile network. I have tried to manually set to using T-Mobile only but I never got so far that I can select a network (the phone just kept on searching and searching for networks).
I checked that the APN settings are correct for Virgin Mobile, did a factory reset, there are now apps installed to manage battery etc., I read through some xda forums that discuss that on older Android OS this is a known issue and as a work around you can disable H and H+ (which I tried but no luck).
Perhaps anyone has an idea here? I would greatly appreciate this!
Thanks,
Sebastian
PS: Update - VirginMobile help desk says it's because I am on Orange and should be on Virgin by default. Is there a way to set the network selection to manual, I am struggling with this?
I have tried to find a solution to the following problem on the net but am stuck, so perhaps someone has an idea here:
I got my Samsung Galaxy S2 two days ago, which is a replacement phone for the one I dropped by accident (luckily I was insured). I am on Virgin Mobile UK, which uses T-Mobile and Orange networks. It runs ICS 4.0.3 with Kernel 3.0.15-I9100XXXLP2-CL57619. There are no apps that manage battery life or similar.
The problem that I encountered is that data connection keeps dropping out randomly, as far as I can tell when the reception switches between G3, H and H+. The phone actually shows that there is a data connection (e.g. H next to the little bars showing strong reception and orange and green arrows blinking) and some widgets (e.g. AccuWeather and MetOffice) can get updates (and I can see in the data usage that the odd kb was downloaded), but websites, email, BBC News etc. all stop working, i.e. I do not have an internet connection. Sometimes the data connection springs back to life automatically and I have internet again, for a few minutes, for several tens of minutes, but not reliably. Sometimes I need to reboot or play the old flight mode switch on/off trick, which can take a few minutes to disconnect or reconnect. Also, when travelling back and to work, the phone sometimes takes time to connect when it connects to a new mast.
This was never a problem with my previous S2, which was on an older Android OS (I can't remember which) -- it also was not an issue with my old Nokia E72 that I uses while waiting for my replacement phone. When doing a lot of googling, I read that dropping data connection is a known issue but with the older Android OS but not the new ICS. I wonder if it has to do with my phone now using the Orange network all the time and that the H/H+ signal may be weak in our area, so it keeps switching back and forth between G3, GPRS and H/H+ (which also drains the battery tremendously fast). The old phone used the T-Mobile network. I have tried to manually set to using T-Mobile only but I never got so far that I can select a network (the phone just kept on searching and searching for networks).
I checked that the APN settings are correct for Virgin Mobile, did a factory reset, there are now apps installed to manage battery etc., I read through some xda forums that discuss that on older Android OS this is a known issue and as a work around you can disable H and H+ (which I tried but no luck).
Perhaps anyone has an idea here? I would greatly appreciate this!
Thanks,
Sebastian
PS: Update - VirginMobile help desk says it's because I am on Orange and should be on Virgin by default. Is there a way to set the network selection to manual, I am struggling with this?