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Help data/navigation still not working

C

clockworkC5

Newbie
i bought the phone for myself and girlfriend a few months ago. everythings fine on a wifi connection, outside of wifi zone, none of the data features work. last week i finally had time to bring to metro store and they got her phone to work. they said they didnt know why mine didnt work and recommended brining it to the corporate store and have them perform a master reset. they said it may void my warranty if i did it myself. her phones working all of a sudden, so its not that we got a bad batch, but anyone have any ideas?
 
MetroPCS network requires a username and password to access data, if MMS and data stops working usually these settings just need to be re-programmed using QPTS.
your username is "1234567890@mymetropcs.com" (with your phone number)
your password should just be left blank or if this doesnt work then its "metropcs".
 
QPST is software that programs everything into your phone, some stores use this to program your phone when you first buy it.

If you can get this software or want to buy it I could walk you through how to check your data settings. Or you could take it to a metro store and ask them to double check your data settings.
 
awesome. thanks. ill call a few local store here in tampa. no that i have some verbage, i can somewhat convey my questions. basically im wondering if a normal metro store will have this, or if i have to go to a corporate store. the corporate store has no phone number, and going in is comparable to the dmv. its brutal.
 
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