masbirdies
Well-Known Member
Decided to call and register a couple of my phone's common issues with Samsung. The tech support person was actually very knowledgeable and helpful. She and her husband both have Moments so she said she had a particular interest in getting some of the issues resolved. She didn't try any fixes but said with the recent influx of calls concerning Battery Meter/Life issues, a fix could be coming out before a software update.
She did say she knew for sure 2.0 or probably 2.1 was coming and she didn't know when. She said "trust me, I am as interested in this upgrade as you and check whenever I can" All she could confirm was that the upgrade is in the works, prolly be 2.1, and they feel many of the issues we have today will improve with the Android upgrade.
Compared to my call with Sprint's tech support, this was a very good expereince.
She did say she knew for sure 2.0 or probably 2.1 was coming and she didn't know when. She said "trust me, I am as interested in this upgrade as you and check whenever I can" All she could confirm was that the upgrade is in the works, prolly be 2.1, and they feel many of the issues we have today will improve with the Android upgrade.
Compared to my call with Sprint's tech support, this was a very good expereince.