I'll try to explain as best as possible. Im from portugal and i bought my desire (second hand) in ebay uk in february. When i recieved the phone I opened the box and I saw that there wasnt a invoice, not from the purchase between me and the seller but between the seller and the store where she purchased but also do not know if it was mandatory to include and also the thing that was least bothered at the time.
The phone came branded to t-mobile but i s-off and rooted, so it was not a problem.
The problem is that a few months back here the phone starts to reboot itself. I had to take the battery to stop. But starting from yesterday has worsened a lot, anything I do, the phone restarts and does nothing but this, sometimes he even starts but after entering the PIN, it restarts again. I know its a hardware problem more precisely the motherboard, right?
Already contacted the support of HTC in my country but they tell me to go to the store where purchased, and then they send it for repair. And this is a big problem because as you know I live in Portugal and I can not go to the store where the phone was purchased. Then they told me that I could send to the repair center in my country, out of warranty. Once i have investigated further the identity repairs in Portugal, I saw lots of complaints services, such as unresolved issues, products that come worse than when they were, high prices, etc. Anyway, I better not try their services.
The only solution is to buy another mobile phone, or is there a light at the end of the tunnel? I love this phone and I do not like the idea of ​​having to buy another much more cheaper because I can not buy an equal or similar at the moment. And I'll be very frustrated when using it, after having the experience of using a Desire.
Thank you.
P.S: btw, who does the repairs in Portugal is the Arvato Services.
The phone came branded to t-mobile but i s-off and rooted, so it was not a problem.
The problem is that a few months back here the phone starts to reboot itself. I had to take the battery to stop. But starting from yesterday has worsened a lot, anything I do, the phone restarts and does nothing but this, sometimes he even starts but after entering the PIN, it restarts again. I know its a hardware problem more precisely the motherboard, right?
Already contacted the support of HTC in my country but they tell me to go to the store where purchased, and then they send it for repair. And this is a big problem because as you know I live in Portugal and I can not go to the store where the phone was purchased. Then they told me that I could send to the repair center in my country, out of warranty. Once i have investigated further the identity repairs in Portugal, I saw lots of complaints services, such as unresolved issues, products that come worse than when they were, high prices, etc. Anyway, I better not try their services.
The only solution is to buy another mobile phone, or is there a light at the end of the tunnel? I love this phone and I do not like the idea of ​​having to buy another much more cheaper because I can not buy an equal or similar at the moment. And I'll be very frustrated when using it, after having the experience of using a Desire.
Thank you.
P.S: btw, who does the repairs in Portugal is the Arvato Services.
