• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Desire showing no signal & no web connection!

M

Michelle666

Well-Known Member
Help! Ive had my phone 3 weeks and twice now its done this

For no reason it losses signal and refuses to connect to internet! I then close it down which takes 15mins and sometimes it still don't work!

Why is this happening? Should i go back to T-Mobile?
 
I have had the odd occurrence of no internet connection after using wi-fi and then moving out of the wi-fi area.
When it happens I get no network signal at all. To get round this powering down the phone always bumps it back into action. Doesnt happen that often but this always fixes the problem. Hope this helps.
 
No this is a more permanant problem.

I need to restart/shut down my phone at least 2/3 times in order for it to start working!
 
Michelle666 said:
Help! Ive had my phone 3 weeks and twice now its done this

For no reason it losses signal and refuses to connect to internet! I then close it down which takes 15mins and sometimes it still don't work!

Why is this happening? Should i go back to T-Mobile?
Click to expand...

Hey there. Check your apn settings. Sounds like they've dissappeared? This happened to my friend when they installed the Froyo update too...
 
If you're on T-Mobile then you won't have the Froyo update yet so that can't have wiped your APN settings.

When it happens try putting the phone in and out of airplane mode and see if that helps. If not then ask T Mobile to replace your sim card as you shouldn't be having so many problems.
 
snowmobile said:
If you're on T-Mobile then you won't have the Froyo update yet so that can't have wiped your APN settings.

When it happens try putting the phone in and out of airplane mode and see if that helps. If not then ask T Mobile to replace your sim card as you shouldn't be having so many problems.
Click to expand...

I have a feeling its my sim card...its over 6 years old now. I think it made my last phone go a bit funny as well.
 
Michelle666 said:
I have a feeling its my sim card...its over 6 years old now. I think it made my last phone go a bit funny as well.
Click to expand...
If it's that old then definitely get it replaced as they are so much better now than they used to be and smartphones are quite fussy :p
 
Well I've just spoken wot T-Mobile store near me, and he agrees it could be my Sim card.

He also said T-Mobile are merging with Orange, and that signal is being lost for a few customers across the company every so often. He said to change the Sim card (for
 
Absolutely! They shouldn't be trying to charge you for replacing their own sim which doesn't work properly.
 
You must log in or register to reply here.
Back
Top Bottom