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Help desire turns itself off when using satnav

B

brinsk

Newbie
ive had the desire for about 4 months now, but have never been able to use google satnav properly.

at first it was fine, as are pretty much all phones when new. but then i was using satnav on a long journey and the phone started to get very hot, and then it just turned itself off completely (the phone). so now everytime i use satnav, after only 10 minutes it just turns the phone off.........:mad:

as its under 6 months old, should i just send it back under warranty, or is there something i could do (in the settings perhaps) to fix it myself. just as an add-on, orange (my network carrier) sent me out a new battery as they said it was definitely that that was causing the problem......im guessing they were wrong

so.......any suggestions?

d:cool:
 
Hi might be a coincidence but im also on orange, i was using a car charger i bought (not the official 1 though)
 
DCFC79 said:
Hi might be a coincidence but im also on orange, i was using a car charger i bought (not the official 1 though)
Click to expand...

that doesnt seem to make any difference. i have one and bought my wife one too, on the same day. i can use hers and it doesnt happen. switch to mine, and off it goes!
 
brinsk said:
that doesnt seem to make any difference. i have one and bought my wife one too, on the same day. i can use hers and it doesnt happen. switch to mine, and off it goes!
Click to expand...

are they the same charger, i didnt try it with the phone not running off the car charger so maybe that could be something i could try

it wasnt a long journery i took, i took a longer 1 a few months ago and it didnt shut down

forgot to say is yours unlocked,
 
brinsk said:
ive had the desire for about 4 months now, but have never been able to use google satnav properly.

at first it was fine, as are pretty much all phones when new. but then i was using satnav on a long journey and the phone started to get very hot, and then it just turned itself off completely (the phone). so now everytime i use satnav, after only 10 minutes it just turns the phone off.........:mad:

as its under 6 months old, should i just send it back under warranty, or is there something i could do (in the settings perhaps) to fix it myself. just as an add-on, orange (my network carrier) sent me out a new battery as they said it was definitely that that was causing the problem......im guessing they were wrong

so.......any suggestions?

d:cool:
Click to expand...

This sounds like a known fault on the Desire, best bet is to contact HTC direct, as it requires a motherboard replacement.
 
I have used phone in sat nav mode before when connected to the 12 volt charger i have and i didnt have problems then but that was before the update,

brinsk have you seen this thread, might be of help and this 1
 
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