Help direct to voicemail

[troublefunk]

OK this issue is a little different than some others that have been posted before.

I have a contact setup and have enabled the option to have their calls go directly to voicemail. I've got every number I know for this person listed. Seems like that's all I really need to do.

So why am I here watching\hearing my phone ring right now on my desk and yes it's from the contact in question???

I mean we've all got at least 1 person that we just do NOT want to talk to when they call. I can deal with a voicemail and call them back when I'm ready. But when I reach for my ringing phone and I see that contact's name... all I can say is WTF???

Anybody else?

 

[jasonacg]

Never tried it myself, but is the contact an exact match? I mean, if the area code comes up on Caller ID, is the area code also programmed in the phone book entry?

If that's not it, then I'm out of ideas.

 

[troublefunk]

Yup the caller ID information matches exactly. I made sure of it. I see the contacts name and number show when it rings. I'm just wondering why it's ringing at all.

 

[MomentMan]

I have had the same problem when using this feature. It seems that about 90% of the time it works as designed but there are other times when a call may sneak through that shouldnt. Still a VERY useful feature!