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Help Dock breaks my USB connectivity

M

MogRules

Lurker
Good afternoon and or evening to everyone,

I am having a rather unusual problem that I can't seem to solve and I was wondering if anyone else had happened to have seen it or heard of a fix.

I have a Canadian Galaxy S3 on Rogers wireless and I got a Samsung OEM desktop dock for Christmas. I also tether my phone on a daily basis and there are times when I restart my phone due to poor network performance. What I found right away is that if I use my dock at all and then restart the phone then I lose the ability to connect it to my computer as a media device or to tether. The phone restarts and I can connect it to charge but that is all that happens. In order to get any connectivity back wia the USB connection I have to start the phone in recovery mode and clear the cache. Once that is done then the phone returns to normal until I again dock it. More recently this is also happening when I dock with my new iBolt car dock.

I tried calling Samsung tech support and they had me turn on USB debugging but it didn't fix anything at all. I am starting to wonder if the phone has a problem as I have not been able to find any problems online that are like this.
 
Does the phone use a dock app when it is in the dock?
You'd try to uninstall the updates of this dock mode app and reinstall them.

Harry
 
As in do I use an app from the app store? I have never downloaded anything, just the stock docking stuff that comes up when you dock it. The android or Samsung docking mode, not sure who actually loaded it in. I will try to see if I can do some uninstall's.

I should have pointed out that I have wiped and reloaded the phone to no avail as well, that would have the same effect I would think.
 
I mean the Samsung stock dock app.
Therefore I've suggested uninstall the updates, because uninstalling the app isn't possible without root ;)

As far as I know wiping the phone (meaning factory reset ? ) doesn't uninstall the updates of apps.

Harry
 
Not a fix but instead of clearing cache in recovery, have u tried a cache cleaning widget like App Cache Cleaner to save a bit of time?
 
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