I'm trying to get my phone fixed or replaced. Somebody told me I may have to do a factory reset but I don't really want to do that if it's going to get rid of all of my apps and setup of my pages. I reset on my droid X once and had to redownload all of my apps and make every page on my screen exactly how I had it and it was just a real pain. So overall if I factory reset do I have to redownload all of the apps and set up my phone again?