• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Help Droid 3 email with html attachments - can't open them

U

UncleChuck

Lurker
This used to work on my Droid and Droid 2. I receive an HTML email, which appears as 3 attachments, 2 text and one HTML. If I click on either of the TXT attachments I'm offered the choice of HTML Viewer or QuickOffice to view them. However when I click on the HTML attachment it goes straight to the browser, which tries to open

content://com.motorola.blur.service.email.engine.EmailProvider/bodyparts/file/3/329_5.att

and drops me into a google search browser window.

It's as if the email tool is creating an address (storage location) for the attachment that the browser doesn't recognize. Over a variety of emails the pattern is .../file/x/yyy_5.att.

Using "Files" I can't find anything that looks like these attachment files.

Any ideas?

Also, doesn't anyone test this stuff?

Thanks,
Chuck
p.s. yes I can save the attachment into messages then view it with the HTML Viewer; no I don't want to do that a dozen times a day. And no, I don't want to download some other mail app.
 
Nope, I think there is a bug in the handle that is passed or in how it is parsed, but it's nothing the user controls. The browser doesn't know what to do with the handle it is passed by the email tool. You listening, Motorola?
 
I was having the same problem. As it turns out, the html file IS being saved. Here is where to find it. Go to Menu --> Files --> Internal phone storage --> Messaging.


You should find the attachment in there. It worked for me!
 
You must log in or register to reply here.
Back
Top Bottom