Okay, first time poster here. I also got the charge on the last day of Verizon's unlimited plan on July 6th at Costco. I returned it on October 3rd. That's the 89th day. And they only had one Bionic left when I got there. I made sure I asked first if they had any Bionics left and I also did not show that the bag I was carrying contained a Charge I was about to return. That way they can't look in the computer and say, oops sorry, no more Bionics available.
When I told him that I had issues with the Charge and was returning it they were ready to start the paperwork. When I said I wanted to exchange for a Bionic, he said nope, can only exchange for same phone. I reminded him that I am a costco shopper, I knew their 90 day return policies, I pay my membership fees for that privilege, I knew WA had to abide by Costco policies and demanded to see a costco manager. He walked away to 'go get' a manager. Came back a few minutes later without a manager and said okay, they'll do the exchange for a Bionic.
And that was it. Now just waiting for the bonus accessory pack since I had to do a mail in request.
So there you go, it's against policy but if you complain enough they might do it. Now maybe people will stop asking and trust yankee for once.
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