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Help droid gps not working

...went on the blink on Thursday. Went to the Verizon Store and they ended up Next-Day'ing a new one to me. Of course, because the GPS system is down, it didn't work either! And when I called Verizon on Saturday, they DID say that there is a problem with "Google Navigation/GPS"...

Now I have to re-build my phone with all the settings and apps I had on my original...

I wish the tech at the Verizon Store knew about the GPS system problem when I first came in on Thurs and didn't just get me a new phone when he couldn't get it to work...

Hopefully, the GPS system will come back soon...

I could have used it this past weekend while traveling in PA...
 
Rochester NY here, and both my phone and my husband's are having GPS issues. My husband's is putting him in France and Spain too, and mine just can't get a GPS so the navigation is useless. I use a GPS running watch, and it hasn't had any trouble, so it's just the phone. Very, very, VERY frustrating. I get lost a lot, so if I get stuck somewhere I swear I'm making Verizon come and pick me up.
 
Glad to see I am not the only one. I am in the Rochester area and my GPS went down on Thursday. Was on the phone with Verizon for a good hour before they decided my phone was at fault. Just got the replacement today and it doesn't work either. I am sending it back and hoping that they get the GPS working soon.

Stinks as I use it for tracking my running. Now I have to do it the old fashioned way, stopwatch and odometer.
 
I'm south of Rochester NY and my GPS has been out since Friday when it showed me in Spain.

Probably the last Droid I one since it has such an unsolid OS.

I feel bad for people traveling into this area for a funeral or wedding and not being able to use their GPS app.
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I posted the other day that it was working... as of this AM it's not working again. GPS Test (lockwood ver) can't get more than one satellite.

That was 8am this morning. I haven't had a chance to check it again since then.

I'll post more if I have any updates.
 
I just love talking to Verizon Wireless.. They tell me it's a Google problem (of course it is).. Personally, they BOTH need to look into the problem, see what was the issue, correct it and let ALL of us know they are aware of the issue and to give some sort of a time frame to fix this.

I live in Buffalo, NY.. Just moved here, and I use GPS for EVERYTHING!!! I'm still learning the area and it's a freaking bitch to do this without GPS right now.

I too was told that I could download and use the Verizon Navigator, for their fee.. I told the woman I bought this damn phone for the sole purpose that I would NOT have to pay an additional fee for their navigation program.

Verizon, you have NOT been helpful to me at all today.

I'm just glad that I have my phone rooted, and I got rid of all of the bloatware by installing CyanogenMod.
 
I tried calling today and got some tech in Texas and said she never heard of this problem. Told me to turn latitude on. What a joke. Then I stopped in Batavia store and all the employees are having problems. It depends who you are talking too. You get a different answer from everyone. If not fixed soon I am going to demand some credit for my service. Everyone keep calling. They will get the message
 
I have a HTC Incredible and a Galaxy Tab. The Tab is WiFi only and the GPS is working fine... If it were an Andriod problem they both would be non-functional... it's only the phone...
 
The GPS on my D2 stopped working on Friday, sometime after 10:30 or so. The GPS status apps I use would show one or two sattelites, greyed out, and no locks. Did the same as all of you, battery pulls, factory resets etc. Finally took it to the Verizon store in Niagara Falls. She played with it for a while and ordered me a new phone (I was 4 days inside my warranty) It arrived today and I turned the GPS on...same thing as the other phone. Grey bars, one or two sattelites, but no lock.

I figure what are the odds but found this thread today.

The problem I have with what I am hearing here is I was in Southern Arizona for two months and wandered to areas where I was completely out of network, yet My Tracks recorded complete tracks just on the GPS and the GPS worked independent but without updating the maps.

That said, too many in NY/WNY having the same problem, all beginning on August 18.

Edit: Tried the airplane mode/clear AGPS trick and it worked. I got a new (FRU) phone out of the deal. I wonder how many phones were switched under warranty/insurance in the past three days because Verizon didn't get the word out. Had I been told Saturday that it was "the network," I would have waited or watched for a workaround.



b.b.
 
BobDoyle said:
I have a HTC Incredible and a Galaxy Tab. The Tab is WiFi only and the GPS is working fine... If it were an Andriod problem they both would be non-functional... it's only the phone...
Click to expand...

Question: If The Galaxy Tab is WiFi only, wouldn't that indicate that it's not really looking for GPS signals (satellites) just wireless cell tower signals?
I don't feel it's an Android issue, I feel it's a Verizon issue, seeing as no other statewide Android customers from AT&T etc. have stopped by to add to this conversation.
Eric :p
 
Sonor said:
Question: If The Galaxy Tab is WiFi only, wouldn't that indicate that it's not really looking for GPS signals (satellites) just wireless cell tower signals?
I don't feel it's an Android issue, I feel it's a Verizon issue, seeing as no other statewide Android customers from AT&T etc. have stopped by to add to this conversation.
Eric :p
Click to expand...
no, the point is that it is NOT looking at cell towers... I shut the WiFi off and it has no cell connection at all... it is not a verizon 3G Tab... the GPS has nothing to do with Cell towers or WiFi, it is a separate system...
 
brownsfan125 said:
Ok I have two things to report. 1st being that I stopped by my Verizon store and they said it was caused by the google maps update for the, DINC, Tbolt, Droid and Droid 2.

Second I found this temp fix which I am testing now.
Verizon Users in New York Having Weird GPS Issues, We?ve Got a Temporary Fix For You [Forum Talk]

Didnt work for me.
Click to expand...
that is the same fix as above... no help... a number of the GPS apps have this function and none of them have any effect...
 
I tried it and also thought it didn't work. Not sure if it was a matter of app/time, or? But yes:
-GPS ON
-Airplane Mode On
-Mike Lockwood GPS Test
-Clear AGPS
-Airplane Mode Off

I tried Runkeeper a few times and it didn't connect(again, not sure if it was just time to find sats or not...)

Then I went back to GPS Test and it was showing 4 or 5 sats(more than I've seen since Friday) and then it climbed to 7 or 8 of them and locked on!

Sounds like this might need to be done every reboot though.

Levi

brownsfan125 said:
Ok I have two things to report. 1st being that I stopped by my Verizon store and they said it was caused by the google maps update for the, DINC, Tbolt, Droid and Droid 2.

Second I found this temp fix which I am testing now.
Verizon Users in New York Having Weird GPS Issues, We?ve Got a Temporary Fix For You [Forum Talk]

Didnt work for me.
Click to expand...
 
I think it is fixed. As of about 800. Hopefully for good. I think I was going to have a meltdown. I was driving my wife nuts.
 
I live in Albany, NY and I tryed to use my GPS Today to navigate me to my destination in catskill, NY. I am a delivery driver and rely on the GPS to work on my phone. To my surprise it wouldent lock on to any satellites. I just upgraded to 602 last night, and thought that was why it broke my GPS. But some friends at work have droids and droid X's and they also couldent lock to any satellites. I just tryed the temp fix and it did lock on to several sate's. Before it would grab about 2 satellites but not lock. What the heck is going on verizon?

Edit: seems to be working again without the gps trick. Reset my phone and just tried to connect and it locked no problem.
 
Working and cautiously Optimistic...

Hi There,
We seem to be up and running at this time
I'm still curious to know what was causing our Android/Verizon GPS outage in the first place??
Anyway, Thanks Again! To all who contributed, and helped some us avoid sending our phones in or wiping our phones to Factory new state. etc..
You know the people who did the leg work and phone calls... :)
Thanks!
Eric
 
The GPS on my Droid Incredible is working again (in Rochester, NY). I noticed that about 6am today. I didn't do anything to fix the problem so Verizon or Google must have done something. Thankfully I didn't take any drastic steps of resetting my phone or sending it in for a replacement.
It would have been much better for Verizon to communicate this issue and to have saved other folks all of their troubles dealing with this. My thanks to everyone who raised the issue with Verizon. I am glad this has been fixed and hope the fix is permanent.
 
Wow. After experiencing issue Friday here in Greenville NY, drove to the Kingston Verizon store. They said I had a rotten Droid 2 and ordered one overnight. Replacement arrived Saturday morning and had same issue, so called tech support. After 2 hours of troubleshooting still no resolution and they insisted it must be the phone. Received new replacement yesterday (Monday) afternoon and .....wait for it....same problem. Called tech support and they said I've been "struck by lighting twice" and said it must be the phone again!!! (Second replacement, third phone total with issue!!!).

Come on.....really?!? Is there no communication between departments at Verizon at all?

After going postal over the phone with Tech Support they are overnighting a new Droid 2 Global to replace Droid 2. Should be arriving within next hour or so.

But as with everyone else, it seems the GPS issue is now resolved. So, do I accept the new Droid 2 Global anyway? Not familiar with differences between the two, if there are any at all.

Suggestions?
 
Unbelievable on the lack of communication inside of verizon on this issue. People that dont even work there had more info on the issue. Don't they email within company? Memos?
 
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