i've tried all of this, and even took it to a sprint store to "fix" it. but that didnt work. i really do like the evo, but can't deal with losing signal every 5 min. i've been with sprint for 10 years, so its not like i'm trying to leave but i want a reliable phone. they were nice enough to let me out of my contract without term fees since i have had repeated problems lately. all i wanted them to do was send me a new phone, and i would then return the broken one. but they claim that is not possible. i have to go to a store to do this! i have been to the store several times and it is still not working so why should i have to go back? and yes, verizon is way overpriced! and why do their night and WE min stills tart @ 9:00....thats just crazy!