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Dropped my DHD!
- Thread starter Dixi1801
- Start date
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- Tags
- htc desire hd
Gutted
The first thing my wife did when I got my DHD was make me get a screen protector. The day after i dropped it in the floor well in my work van and it landed face down on a small stone, took a nick out of the protector but nothing on the screen. I love my wife
D-U-R-X
turbo drinker
Yeah - gutted mate... I'm so clumsy, buying a screen protector was one of the first things I did! Iwould imagine that you should be able to get it repaired though!
You can send it back to HTC. I think they charge something like
D-U-R-X
turbo drinker
Dixi1801
Well-Known Member
D-U-R-X
turbo drinker
It's not just a bit of glass...
I knew there was a thread about this a while ago, here it is: http://androidforums.com/desire-hd-support-troubleshooting/311767-smashed-screen.html
.ParanoidAndroid.
Member
Sending the phone away to have the glass replaced by HTC...how long does it generally take?
Depends. HTC were having issues with their UK repair centre so turn around time was circa 6 weeks at one point....
A friend of mine sent his DHD in late last month and it took around three weeks because they were moving repair centres, or so they claimed.
I think I read their target is supposed to be 10 working days so that's not too bad actually. Did he have to chase much?
Yeah, he spoke to them several times. Plus they managed to lose his battery when they shipped it back, so it was quite a lot of hassle.
hi. I have dropped my dhd as well it had a big mark on the corner of the aluminum housing and proximity sensor stopped working.I went to carphonewarehouse to repair it. I have insurance too. They sent it away, however it was a warranty claim, not the insurance. After 9 days it was ready to collect. When I arrived at the shop to collect the phone they simply gave me a brand new exchange, seems like repairig the old phone was too expensed or something. Now I have the otterbox commuter on it and it's great. Highly recommend.
D-U-R-X
turbo drinker
We purchased the DHD for our daughter on 28 January 2011. We also purchased the protective case with fold over flap....daughter then proceeded to take the phone OUT of the case, place in her uniform skirt pocket while she was playing school sports....obviously the phone fell out of her pocket onto the bitumen netball court and has smashed her screen.
There was no additional warranty offered with the phone so we are now trying to save up for it to be repaired. Any idea where we can get this done in Brisbane, Australia?
There was no additional warranty offered with the phone so we are now trying to save up for it to be repaired. Any idea where we can get this done in Brisbane, Australia?