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E-Mails keep deleting

dinger

Lurker
I have recently bought a hero. The problem is that my e-mails from my BT Openworld account keep dissappearing from my hero device. This didn't happen with my previous phone. I would like to be able to keep some e mails on my phone.

Can anyone help me please
 
I have recently bought a hero. The problem is that my e-mails from my BT Openworld account keep dissappearing from my hero device. This didn't happen with my previous phone. I would like to be able to keep some e mails on my phone.

Can anyone help me please

Check your data sync settings to determine how long it's keeping your emails...it's in settings, data sync.
 
There doesn't seem to be anything there that can help. There is settings for exchange but this is my bt opewnorld mail.

Still no joy
 
The default settings only retain your email from the last three days, to alter this press

Mail > Menu > More > Settings > Send & Receive > Download options > Under the "By days" option, you can select between "Today's" and "All".


Chegs.
 
The default settings only retain your email from the last three days, to alter this press

Mail > Menu > More > Settings > Send & Receive > Download options > Under the "By days" option, you can select between "Today's" and "All".


Chegs.

Chegs - are you aware of a way to PREVENT folders, other than the Inbox, from syncing? I want ALL my inbox messages to sync, versus just a date range... however, when I select all messages, it tries to download all 15k+ messages, from 15+ years of email on my server... thoughts?

Lee
 
Chegs - are you aware of a way to PREVENT folders, other than the Inbox, from syncing? I want ALL my inbox messages to sync, versus just a date range... however, when I select all messages, it tries to download all 15k+ messages, from 15+ years of email on my server... thoughts?

Lee

Is this on the Mail widget, Gmail widget or Gmail bookmark?
 
Cheggs

Thanks very much. I have now set that so hopefullly it will work. I will let you know.

Many Thanks

Dinger
 
That seems to have worked thanks for your help.

Another question as you seem to be pretty good at this. My car has bluetooth built in. when i get in the car the phone only registers sometimes and not others. The bluetooth settings on the phone seem to switch off and I have to switch them on again.

Any ideas

Many Thanks
 
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