Root Email from boost mobile about jelly bean

[boricuakiller]

Tim Horton <timghorton@gmail.com>
7:10 PM (17 hours ago)

to me

---------- Forwarded message ----------
From: Tim Horton <timghorton@gmail.com>
Date: Tue, May 14, 2013 at 7:25 PM
Subject: Fwd: Customer Care: Other
To:




---------- Forwarded message ----------
From: BECare <support@boostmobile.com>
Date: Mon, May 13, 2013 at 2:17 PM
Subject: RE: Customer Care: Other
To: "timghorton@gmail.com" <timghorton@gmail.com>


Hello Tim,

Thank you for contacting us through boostmobile.com.

On May 16th - May 23rd there are planned over-the-air Android JellyBean software release for Samsung Galaxy Rush and other phones. Customers using these phones will be receiving Software Update.

If you have any concerns, please contact our Customer Care Team at 888-BOOST-4-U (1-888-266-7848) for immediate assistance or send us an alternate contact phone number (including area code) where you can be reached in order to assist you in resolving your concern.

Once we receive this information, we'll be happy to help you. We apologize for any inconvenience this may have caused you.


We would like to store your email address to send you important account information as well as notify you of discounts and offers.
If you would NOT like your email stored, please reply to this email with the words

 

[acharlest]

This is what I emailed them:

I really just wanted to know if the ZTE Warp Sequent was
getting 4.1 Jellybean anytime soon. I see the LG Venice Just got it and
that the Samsung Galaxy Rush is supposed to be getting an OTA update
pushed out from May 16th - May 23rd. I know that the Sequent's
description page on your site used to say 4.0 with the upgrade to 4.1.
Just wanted to know when that is going to happen. Thanks!

And this was their response:

Hello Anthony,

Thank you for contacting us through Boostmobile.com.

I'm sorry but we do not have information regarding updates on ZTE Warp
Sequent at this time.

If you have any other questions or concerns, please resubmit a new
request on-line at Prepaid Cell Phones - No Contract Wireless Plans | Boost Mobile. Or you can give us a call at
1-888-BOOST-4-U (1-888-266-7848) and we?ll be happy to help you out.

We would like to store your email address to send you important account
information as well as notify you of discounts and offers.
If you would NOT like your email stored, please reply to this email with
the words 'OPT-OUT of EMAIL' at the top of your email. If you have
already responded to this email with the above statement in the past,
please ignore this message.

Thank you for being a valued Boost Mobile customer.

Larry T.

 

[boricuakiller]

i got that email yesterday

 

[acharlest]

Honestly, there is no way of knowing if it is coming out soon unless they announce it or it just pops up on our phones. Not much else we can do but wait.

 

[junkie2100]

this is exactly what i said, nobody you could get in touch with is gonna know anything about it really. the first one says updates are coming, the second says they dont know of any updates, its pointless to try and get any info out of them

 

[Seraph08]

I/O Season

 

[boricuakiller]

ZTE will be performing system upgrade maintenance from 09:00 May 18th to 12:00 May 18th, 2013(GMT+8:00, Beijing Time). SUPPORT website will be unavailable during the period, customers will however be able to contact us via the following ways(not applicable to SPMS application):
E-mail: support@zte.com.cn (Overseas), 800@zte.com.cn (China)
Hotline: +86-755-26771900 (7x24, Overseas), 0755-26770800 (7x24, China)
As for SPMS users, please contact SP service hotline (see SP service application guideline from ZTE) for service.
We apologize for any inconvenience. Welcome to visit ZTE Support website after the maintenance.

ZTE GCSC
May17, 2013