Help Emails Auto Sync does not wake up phone on Evo 4G!

[theguz4l]

Having issues on our phones to where the Lotus Notes Traveler application will not notify the user that there is new mail until he/she "wakes" up the phone by pressing the power button on. It only happens after the phone has been on for a day or so.

Once the power button is pressed that turns the screen on, tons of new mail will come in. Almost like that it doesn't see a data connection until it is turned on.

SMS messages and phone calls work fine. "Always On Mobile Data" is set to ON.

Also, everything in the application is set to 'Sync all the time'

Any ideas what it could be? It seems that the data connection is not notifying the phone until the screen gets turned on...

 

[Vincent Law]

Sounds like something wrong with the app, probably poor coding causing it to be killed off over time. (And honestly, bugs in Lotus Notes would hardly be shocking)

 

[theguz4l]

Most likely yes, but was just wondeirng if there was anything else I can check on my phone that would possibly be causing it.