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Ematic Eglide XL Pro wont load

R

ryan74

Lurker
I couldnt find another place to post this.

Tablet info:
Ematic Eglide XL Pro internet tablet & HD video player
10" screen & Android
4gb built in flash
Android 4.0 OS

This is a friends tablet he bought without a charger so it Worked fine until low battery and it shut off. No charger so it sat for a month.

I have a charger so I charged it overnight.
Now With the charger connected it will turn on and flash Ematic splash screen for 1sec. and shut off.
With the charger disconnected it will turn on, show Ematic splash screen for 5sec., then it goes black with flashing cursor in upper left corner for a few seconds, then black screen with the text 'Android_' about 1/3 down on screen. It stays here until I power off.

I have tried a hard reset, wiped data, and even unplugged battery with no change.I am stuck at this point.
Is there a fix for this?
Do I need software/firmware and where do I get it?(Icant find it online)
If my only choice is to root and install something else I need a simple guide on how to and the software/firmware.
 
I suspect the software ROM has become corrupted or damaged, given what you describe. Problem is Ematic is only an importer or destributor, which appears to be only contactable by anonymous webform only. Manufacturer is unknown. You'd need to get hold of the correct software ROM to be able to restore it. You probably won't be able to find it online, given that it comes from an unknown manufacturer.
Ematic's webform for support is here...
Support | Ematic
 
mikedt said:
I suspect the software ROM has become corrupted or damaged, given what you describe. Problem is Ematic is only an importer or destributor, which appears to be only contactable by anonymous webform only. Manufacturer is unknown. You'd need to get hold of the correct software ROM to be able to restore it. You probably won't be able to find it online, given that it comes from an unknown manufacturer.
Ematic's webform for support is here...
Support | Ematic
Click to expand...

thank you for the prompt reply but I have already tried contacting support from your link with no results..I don't have proof of purchase so they closed my case. There only support is-replace it if under warranty with proof of purchase.

Also-When connected to xppro it shows in my computer as 6 different drives labeled removable disc. If I try to access any of them it says insert disc. I agree it is probly a corrupt/damaged rom.
 
I have the same issue and device as you EGLXP101P. Tablet was not charged for a while, recieved same issue while charging, same ANDROID_ when not on charge. I also tried factory reset but this did nothing as well. Has anyone found the software ROM for this yet? I found one but it looked to be for another model.
 
Anyone come across this while doing a hardreset?
While I was trying to do a hardreset on my ematic eglide xl Pro 10" I pressed the power on and volume+ like your supposed to do nothing all I got was the little android dude with red triangle. A friend of mine told me to press power on and volume- which brought up a menu when started but it was all in chinese I think. anyway it gave menu 1-20 and was wondering what those are and what each one says? I'm trying to figure out why it was working fine one day and the next all of sudden the touch screen doesn't accept any input. nothing happens when touched. I would like to run a diagnostic on it which I think that menu in Chinese is for if I'm right.

Sorry if this is in the wrong place.
 
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