Sorry if this has been posted already but I'm having issues ending phone calls on my zte warp. When I try to end a phone call the dial screen wont close properly, I can press the end key and it lights up but there is no response. I'm able to press the home key and get out of the call screen but its still bugged out. I've tried shutting my phone off and on a few times but the problem keeps recurring. I'm going to call customer service but I've been on the phone with them twice today, Any help would be really appreciated!
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Help Ending calls?
- Thread starter 3ndo
- Start date
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- Tags
- zte warp (n860)
Occasional or very often? how's the frequencies when calling? any other scenario you found the cannot touch on the screen? looks like your touch panel lost its function sometime. Ok, try to have a fatory data reset in the setting menu. be sure you backup all your data before do it.
Occasional or very often?
Often, I'm not receiving texts/notifications of missed calls either. After I turn it off/on a few times that's when the flood of messages come in.
Frequencies seem to be fine, while I'm on the phone the signal is strong.how's the frequencies when calling?
Everything else seems to be working fine so far except for when I try to end the call it seems to get stuck on call. The end button lights up when I press it but it doesn't seem to close the dialer and none of the other buttons seem to work after that. I can press the home key from here and I can get to the home screen but then if i try to click dial it will flash open but just go back to home.any other scenario you found the cannot touch on the screen? looks like your touch panel lost its function sometime.
I will try this just need to back up my data first, Thank youOk, try to have a fatory data reset in the setting menu. be sure you backup all your data before do it.
Often, I'm not receiving texts/notifications of missed calls either. After I turn it off/on a few times that's when the flood of messages come in.
Frequencies seem to be fine, while I'm on the phone the signal is strong.
From this,most likely the nework cannot respond to you quickly afte phone send out the end request, and phone keep sending out the ending request to network untill received the feedback from it. if convenient to you please make comparsion with other phone in the same time to confirm if all have the same phenomenon.
right now no necessary to try the factory reset.
vitalitouch
Member
Just as a quick work around for now, until you get your issue fixed...
From Home screen press your options button, then go to Accessibility, then hit cancel. Here you will have the option the click the "Power button ends calls". This will make it so the power button on the top of your phone will end a call, and you can bypass the touch "end" button.
side note: make sure if you are going to be on hold for a long time with customer service, that you disable this before you make your phone call, as if you are on the phone long enough for your phone's screen to "sleep", you will have no way to get your screen back on with out ending your phone call (found this out the hard way after waiting onthe phone with BestBuy customer services for almost a half hour, went to go wake phone, and click, call ended!)
From Home screen press your options button, then go to Accessibility, then hit cancel. Here you will have the option the click the "Power button ends calls". This will make it so the power button on the top of your phone will end a call, and you can bypass the touch "end" button.
side note: make sure if you are going to be on hold for a long time with customer service, that you disable this before you make your phone call, as if you are on the phone long enough for your phone's screen to "sleep", you will have no way to get your screen back on with out ending your phone call (found this out the hard way after waiting onthe phone with BestBuy customer services for almost a half hour, went to go wake phone, and click, call ended!)