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Help Eris Call Lag
- Thread starter JoKeRman
- Start date
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- Tags
- htc droid eris
yes so much lag to make a flipping phone call just a dam call takes ages. I feel like going back to a regular flip phone. These smart phones are getting on my last nerve.
Always freezes on me. I have factory reset about 3 times, erase call log. This is just getting ridiculous. I love the phone but come on.
All these software updates and crap. Why don't they take the time to perfect a software and then make the phones that can handle it. Make one great product. Oh wait Apple does that.
This close to saying goodbye to the big red.
Always freezes on me. I have factory reset about 3 times, erase call log. This is just getting ridiculous. I love the phone but come on.
All these software updates and crap. Why don't they take the time to perfect a software and then make the phones that can handle it. Make one great product. Oh wait Apple does that.
This close to saying goodbye to the big red.
Demache
Android Expert
You may have a place in comedy someday.
then you need an app for this and that just to make the phone run. well hell, we have limit internal space for all these apps. What the heck is the point for even having a sd card.
I just want to make a call people is that so much to ask. Why call it a smartphone when you can't even make a call without having to take out the dam battery every time and restarting or taking for every to dial and connect.
It is a cell phone first.
I am better off making a call at a pay phone.
I just want to make a call people is that so much to ask. Why call it a smartphone when you can't even make a call without having to take out the dam battery every time and restarting or taking for every to dial and connect.
It is a cell phone first.
I am better off making a call at a pay phone.
Slugdoc
Well-Known Member
Agreed.
This is the worst part of the phone. The phone.
Sometimes, trying to dial out, it connects instantly, sometimes it takes many many seconds.
What's worse is that sometimes when someone calls in, it just doesn't seem to respond to pressing the "answer" button, or dragging the bar down, leaving you to just stare at the phone in anger and frustration as the screen finally updates to show 'Call Ended" or "Missed Call".
(Then of course, you go to the recent calls screen, tap on a name, end up calling the wrong person because the screen hadn't updated yet. Try to quickly hang up before the wrong number starts ringing, and repeat...)
This is the worst part of the phone. The phone.
Sometimes, trying to dial out, it connects instantly, sometimes it takes many many seconds.
What's worse is that sometimes when someone calls in, it just doesn't seem to respond to pressing the "answer" button, or dragging the bar down, leaving you to just stare at the phone in anger and frustration as the screen finally updates to show 'Call Ended" or "Missed Call".
(Then of course, you go to the recent calls screen, tap on a name, end up calling the wrong person because the screen hadn't updated yet. Try to quickly hang up before the wrong number starts ringing, and repeat...)
laurentypo
Member
I posted this in another thread as well, but I just want to stress it:
I talked to Verizon, and they were like, "Gee... we don't have many people complaining about dialing/calling problems." They said if they have enough people complain, they will fix it, but until then, they won't make a bug fix for something that only a few people experience.
I went onto HTC's site and Verizon's and wrote a complaint about my phone dialer, and HTC and Verizon both contacted me hours later.
I talked to Verizon, and they were like, "Gee... we don't have many people complaining about dialing/calling problems." They said if they have enough people complain, they will fix it, but until then, they won't make a bug fix for something that only a few people experience.
I went onto HTC's site and Verizon's and wrote a complaint about my phone dialer, and HTC and Verizon both contacted me hours later.
Houstatlanavegas
Well-Known Member
ok this is like the third time i heard this solutions. but everytime i try to dial that number nothing happens is there something im doing wrong or what???
let me know i think this may help me
I have had these same dialer issues (see my earlier complaints) for the last couple of weeks however, for some reason today my phone decided to work as it day the day I took it out of the box. I don't know why but the only thing I can think of is that I downloaded Lookout yesterday. Lookout helps with backing up files but also for virus protection. If you've tried all the other solution suggestions with no avail give this a try can't hurt and it's free. Hope this helps.
I'm sure I've just jinxed myself for saying my phone is working normally...
I'm sure I've just jinxed myself for saying my phone is working normally...
Frisco
=Luceat Lux Vestra=
The first time I used it there was about a 15 second wait for the "please wait while initiating" little grey applet to appear on the screen.
Lucky I was patient and did not dump out of the phone app or I would have thought something was wrong with the way I dialed it or whatever (be sure to hit the green "call" button, by the way, which is not true for some codes such as the famous "*#*#checkin#*#*" code).
Your wait may be even longer if you've got a lot in your call history and/or loads of contacts.
D
Deleted User
Guest
I decided to write Verizon about the call lag for fun and this was the response:
Dear [Me] ,
My name is Dan, and I am sorry to hear that you experiencing lag while using your Droid Eris. As the Android OS is developed by Google, I am unable to provide approximate release dates for their next software update, because this may raise expectations that may not be met. I apologize for any inconvenience this may cause. Below I have provided you with some basic troubleshooting steps you may try on your own to resolve the issue.
The issue you have described may need to be duplicated with a live representative, as troubleshooting equipment via E-mail is extremely difficult. I tried to call you today at 5:36 PM (MST), so I could personally walk you through some steps to resolve the issue; however, I was unable to reach you. In some instances, when you are having issues with lag, following the steps provided below may resolve the issue right away:
- Battery Reset:
1. Remove the battery from the phone while it is powered on.
2. Leave the battery out for 10 seconds.
3. Re-insert the battery and power the phone back on.
- Master Reset:
(Note: this will erase of your personal data from the phone, and restore it to factory settings)
1. Touch HOME
2. Touch Menu
3. Touch Settings
4. Touch Privacy
5. Touch Factory data reset.
6. On the Factory data reset screen, tap Reset phone and then tap Erase everything.
Keep in mind, the reset may take anywhere from 1-10 minutes for reset and restart depending on amount of data on device.
If the issue still persists after following the instructions above, please contact our Customer Service Department at 800-922-0204 from a landline phone to speak with a representative who will walk you through step-by-step instructions to troubleshoot the issue. Please have your wireless phone fully charged and available when you call.
In closing, [Me], I hope the troubleshooting steps I provided have been helpful in resolving your issues with lag. If not, please contact us from a landline phone for more troubleshooting. We appreciate your business and thank you for being a valued part of the Verizon Wireless family since 2005!
Sincerely,
Dan
Verizon Wireless
Customer Service
Dear [Me] ,
My name is Dan, and I am sorry to hear that you experiencing lag while using your Droid Eris. As the Android OS is developed by Google, I am unable to provide approximate release dates for their next software update, because this may raise expectations that may not be met. I apologize for any inconvenience this may cause. Below I have provided you with some basic troubleshooting steps you may try on your own to resolve the issue.
The issue you have described may need to be duplicated with a live representative, as troubleshooting equipment via E-mail is extremely difficult. I tried to call you today at 5:36 PM (MST), so I could personally walk you through some steps to resolve the issue; however, I was unable to reach you. In some instances, when you are having issues with lag, following the steps provided below may resolve the issue right away:
- Battery Reset:
1. Remove the battery from the phone while it is powered on.
2. Leave the battery out for 10 seconds.
3. Re-insert the battery and power the phone back on.
- Master Reset:
(Note: this will erase of your personal data from the phone, and restore it to factory settings)
1. Touch HOME
2. Touch Menu
3. Touch Settings
4. Touch Privacy
5. Touch Factory data reset.
6. On the Factory data reset screen, tap Reset phone and then tap Erase everything.
Keep in mind, the reset may take anywhere from 1-10 minutes for reset and restart depending on amount of data on device.
If the issue still persists after following the instructions above, please contact our Customer Service Department at 800-922-0204 from a landline phone to speak with a representative who will walk you through step-by-step instructions to troubleshoot the issue. Please have your wireless phone fully charged and available when you call.
In closing, [Me], I hope the troubleshooting steps I provided have been helpful in resolving your issues with lag. If not, please contact us from a landline phone for more troubleshooting. We appreciate your business and thank you for being a valued part of the Verizon Wireless family since 2005!
Sincerely,
Dan
Verizon Wireless
Customer Service
laurentypo
Member
pandora is killing the dialer uninstall it your phone dialer will work much faster!
xx_bishop_xx
Android Expert
If you don't have Pandora installed, install it then see how slow the dialer is. Then uninstall it and it will be faster. 
alk1
Member
I received my phone about 11am this morning carefully checked it out without adding any apps for awhile, checking to see if anything was going on. Phone seems fine, slowly added apps during the day. Checking to see if it was acting normal noticed a few hesitations at times. All in all the phone seems good even noticed no 50% bug, did not have to do the airplane trick. The most important thing concerning actually using it as a phone and no more freezing. I hope this ends my problems and I now have a working phone.
Lauren, have you tried to install Lookout? I've had the same issues you are having but for some reason after I installed Lookout my phone has been working fine. It's free give it a try, can't hurt. Hope this helps.
nomarsgirl
Android Enthusiast
Houstatlanavegas
Well-Known Member
yeah well what do you want music or the police when you need them lol just saying
nomarsgirl
Android Enthusiast
Pandora has not caused me any problems. If I'm listening to music and want to make a call, I stop the application using the menu and then make my call. If I receive a call, the music stops on its own, I take the call and it starts back up when I hang up.
I keep my phone clean, and it works for me. I clear the cache, trim the call log, and delete old messages. I do get occasional lag, but it's usually when I'm doing too many things at once. That is my fault, not the phone's.
jreed2560
Android Expert
Houstatlanavegas
Well-Known Member
see i deleted pandora(against my wishes) and for some reason i noticed that my phone actually dials faster. but you gave me hope maybe ill get pandora back again
Thank you, Thank you! I was ready to throw my phone in the trash can because it wasn't working for me as a phone, but your solution saved me.
I love my Droid Eris apps but my phone needs to ring when people call me. I have tried everything from changing my slot index to taking it to the local verizon store and letting the reset everything. Nothing was working and I was really getting frustrated. I am a limousine driver and I was missing calls from clients that we ready for me to come back and get them. I was about ready to switch to anything but this phone... So thank you!
I cleared my call history and my phone now rings after the caller only hears one ring... quite an improvement over the 3 ring delay. Did I say thank you enough already?