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Error Code 67

jefboyardee

jefboyardee

Extreme Android User
Ever since going up to Gingerbread, I get his after running a sync:
Error Code 67
Unable to establish wireless
data connection. Please select
Update Profile to correct this
problem. If the problem
persists, please contact your
mobile phone company.
​
Then it does that and all is well, until I have to do it again. Any solutions?
 
And oops, I shuda just googled it first...

The simplest resolution is to update your data profile

If it's still failing, several things can cause this.&#
Your Network Access Identifier (NAI) is locked out from too many invalid attempts
This is common on Android phones since the data requests are so frequent and it only takes 10 invalid attmepts to get locked out.
The lockout clears in 20 minutes if no further invalid attempts are captured by the network
Turn your phone off for 30 mintues to be sure, then retry.
This can be checked by going to My Sprint - My Account at the top and click "See all usage" next to the picture of your phone
Your NAI is corrupt and will need to be wiped/then reset
Customer Care can walk you through an SCRTN on the phone if you call in and request this type of reset
You will need an alternate phone to call in for this type of trouble shooting.&#
Hopefully, the update profile will fix it
 
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