Evo Shift Live Streaming

[Manny3]

some of you might have this problem some might not, but with apps like youtube, pandora..... may be experiencing problems this is because when i was in work yesterday i was troubleshooting another evo and seen that there has been a live streming data issue for the phone and will keep ya'll up to date when the new software version that will fix this will come out/// thanks

 

[EarlyMon]

Manny, welcome to the forums!

Please note -

A number of streaming issues are being fixed by bypassing Sprint's proxy servers.

Instructions on how to do it if you have your MSL code are in this following thread - failing that, go to last page for instructions on what info to give to Sprint tech support so they can simply do it for you.

http://androidforums.com/evo-4g-support-troubleshooting/239470-sirius-xm-not-working.html

This is known to work for the Shift.

Note also:

David, an employee of Thumbplay, replied to Why won't the app work over 3G on Sprint HTC EVO 4G?, a question about Thumbplay.

Update (2/10/11): The following is from a Sprint representative. Sprint can indeed fix the issue. Please take note of the Toll Free number 1-888-211-4727 and key words (in bold) that can be referenced to help the rep identify the issue/fix.

/
As many of you have reported, there was an issue identified shortly after the launch of the 3.70.651.1 maintenance release that caused a problem with streaming applications. The root cause has been identified and will be fixed in the next maintenance release.

In the interim, there is a workaround that can be applied by Technical Support. As of 2/1, an updated workaround is available that corrects both HTTP and RTSP streaming (the previous workaround only corrected the HTTP streaming). /Please contact Technical Support at 1-888-211-4727.

Although changing the default proxy settings will resolve the issue temporarily, these settings are not the issue. If you have changed the settings as a workaround, you may need to reset them back to the default settings prior to the next maintenance release.

/
Update:
There is no case/problem number for this issue. It is classified as a known issue in Sprint's device portal and listed as 'HTC EVO 4G (A9292) - UPDATED 2-1-2011: Streaming multimedia applications receiving errors on software version 3.70.651.1'. The rep will use an internal tool to apply the workaround.


The new PRL is 60675.

Things are clogging on Sprint's proxy servers - bypassing them is known to fix this issue on a number of devices and for a number of streaming services.