Help Exchange ActiveSync email account setup problem

[Simon Shi]

Could anyone please help me on that? My System 2.2.1, T-mobile G2
I have some problem about the exchang activesync email account (of my company one) setup .
I have followed the procedure, input the email address, password, server address, SSL connection, etc. The account information has been verified. But at the last step, I was told every time : "Error, Failed to create the account. Please try again later"

Thanks in advance! : )

 

[rasobey]

I'm currently researching this myself.

IF you have any technical information about your environment, please could let me know? Feel free to ask your IT dept

Specifically:

1) The Exchange version of your Client Access Server (e.g. Exchange 2010 SP1).
2) The Exchange version where your mailbox is stored (e.g. Exchange 2007 SP3).

Thanks!

Richard

 

[Simon Shi]

I will try to research on that. Anyway, thank you! : )