Exchange Activesync setup problem. Help!

[Rockindiver]

Hi,
I'm currently set up to receive/send work emails via the POP server but anytime emails download to the phone they show as read on my work PC even if I haven't read them. According to HTC this is a bug in the old software. I have recently downloaded 2.1.
To rectify my email problems I've attemped to set up Exchange Activesync. The problem is that it gets all the way through the setup process and when I press finish setup it tries to process but always comes back with an erroe message: Failed to create the account. Please try again later.
Any ideas?

 

[bjanow]

Hi,
I'm currently set up to receive/send work emails via the POP server but anytime emails download to the phone they show as read on my work PC even if I haven't read them. ....

Have you tried IMAP? Activesync is problematic with HTC mail.

 

[jhewit22]

I had to download TouchDown for my ActiveSync mail to work...I have had NO problems with it since then.