SurrealOne
Android Expert
I'm going to try my best to show you how your GAL(Global Address List) should look for you to get the most out of active sync with your Android Phone. The pics I'm going to post will be edited to keep some info private. Please do not hammer my editing skills
Please take a look at the pics below
1. Open Outlook that is connect to your Exchange Server on your work PC
2. Open a new email
3. Click the To.. button
And you should see the GAL and it should look like the pic I have below
With Name Title Business Phone Location
If it does not look like this then the Exchange Admin needs to add more user info. In order for you see it on your phone.
When a new user is added to the Exchange Server add all the info you can.
The more you put into the contact information the more the users will get out of it.
Example: If you put the address in the address field when the user syncs with the exchange server on the users phone the user can look up the contact and then the user will see the address and be able to just tap the address and the MAPS screen will pop open
Please take a look at the pics below
1. Open Outlook that is connect to your Exchange Server on your work PC
2. Open a new email
3. Click the To.. button
And you should see the GAL and it should look like the pic I have below
With Name Title Business Phone Location
If it does not look like this then the Exchange Admin needs to add more user info. In order for you see it on your phone.
When a new user is added to the Exchange Server add all the info you can.
The more you put into the contact information the more the users will get out of it.
Example: If you put the address in the address field when the user syncs with the exchange server on the users phone the user can look up the contact and then the user will see the address and be able to just tap the address and the MAPS screen will pop open