First time posting on this forum. Last week, I purchased the HTC Incredible 2 and I am loving it. I ran into an issue where I was recording video on the camera and it crashed. When I attempted to go in and watch the clip I just recorded and I wasn't able to access anything on the camera. I couldn't even turn on the options or the front cam. I restarted my phone and even cleared the data off the camera app, but nothing worked. Finally, I went and I did a factory reset. I attempted to reactivate my phone, but I am in a roaming area. The area I am in is a Cellular One area. I tried to call *228 and keeps saying it's busy or call is lost. I tried calling customer support by dialing *611 but I got Cellular One's customer service instead of Verizon Wireless. Do I just have to get into an area where Verizon can reach me or do I have to go the store? Also, what could I do to prevent any of this from happening again? Any help is appreciated.
