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Help factory reset/wipe

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how do i perform a factory reset/wipe on a samsung galaxy prevail
 
Nope, it also will not replace any system apps you deleted, it does not affect /system
 
I did it. I wanted to do it because I was having a problem with my contacts. I can't assign individual ringtones. I go through the procedure but once I hit okay to assign it, it just sits there with a black screen. Nothing changes or happens. By doing the HR, I figured it would clear up the problem, so before I restored apps I tried it again. Wrong! Still the same problem.
 
Are you using a rooted stock ROM or a custom one? You might use Odin to reinstall your gingerbread or reflash your custom ROM
 
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