Tablet is frozen or a serious error appears • If the tablet is frozen or suspended, you may need to close the app program or reset the tablet. • If the tablet is frozen or slow to respond, press and hold the power button for 8 seconds to reset the tablet. • If that doesn't work, insert a paper clip into the RESET hole on the back of the tablet, then press and hold the Power button for 4~5 seconds to turn on the unit.