Help "Find Contacts" doesn't find contacts

[Don R KerrBab]

When using the search, only some contacts appear; many which fit the search criteria do not show.

Having scanned the forums, here's a list of what I've tried - with no luck:

1. Verified the display settings are set to 'all contacts' (ie not just 'starred' or 'my contacts')
2. Checked the contacts are actually on the phone. If I just scroll, I find them no problem. For the record, I've 1000+ contacts synch'd with Google Contacts. Searching within the browser-based Google Contacts finds them all no problem.
3. Cleared all cache and data from the Contacts and Contacts Storage apps and then re-synch'd with Google Contacts.
4. Checked that it's not simply contacts without phone numbers are not appearing in search.

WhatsApp is the only non-generic app used: no other 3rd party call or contacts apps or SIM-based, Google+ etc contacts are in use.



Hey, although I can live with this problem, any insights'd be welcome. Thanks for reading.

 

[El Presidente]

I was adamant there was an option to display only contacts with a phone number, but I can't see it.

Are you using the phones generic search function, or the search function within the people app?

 

[Don R KerrBab]

Thks for the reply EP... Specifically the search function within the people app itself.

The app's 'homepage' says '1433 contacts' but when I use search icon, it only seems to find abt 233 of them.

 

[El Presidente]

I can't see any options that would limit the number of searchables that you haven't already checked. If you use a 3rd Party app, do they appear? Something like Contacts+

 

[Don R KerrBab]

Like your thinking and whilst I haven't installed Contacts+, the compose function in the Gmail app picks up all searched contacts (at least, those with a email address) which People/Contacts just doesn't.

I guess I just wanted to make sure I wasn't missing anything obvious. I can live with it... might give Contacts+ a spin ....

Do you reckon it'd be worthwhile to submit a formal report/request somewhere like support.google.android ?

 

[El Presidente]

Do you reckon it'd be worthwhile to submit a formal report/request somewhere like support.google.android ?

Definitely.

They'll probably be more use than I am!

 

[SoftWyer]

The search option in People is not particular good, considering Google is a search company

There's a table here that shows a comparison of the search capability of various contact applications.

 

[Don R KerrBab]

Just in case anyone has the same problem, my happy workaround was to install Contact Lookup. Sits atop People/Contacts and finds everything perfectly (and even indexes non-'core' fields such as phone numbers).

 

[Xocas]

Just in case anyone has the same problem, my happy workaround was to install Contact Lookup. Sits atop People/Contacts and finds everything perfectly (and even indexes non-'core' fields such as phone numbers).

Thanks I had exactly the same problemas I no solución till know.