find my phone

[gazza25]

hi, i have just brought the htc one m8, is there a find my phone app if there is how do i find and use it thank you .

 

[gazza25]

i have downloaded this app, have tried to find my phone and it says unavailable, i have made sure boxes all ticked accound registered etc... ut no luck , does anyone know how to fix this thanx.

 

[mruno]

Here is a tutorial on how to use Android Device Manager. Hope this helps.

 

[gazza25]

thanx , i have done all that tho and its still not working it just says unavailable .

 

[breadnatty08]

Where in the process is it saying unavailable? Can you post a screenshot?

 

[Nomade]

That message uses to appear when the location services in your device are all off. Check that.

 

[gibbs1984]

I use Cerberus, it's a great little application.

 

[gazza25]

hi , it says unavailable after trying to find my phone i have adjusted all settings have also cleared cache reset phone etc.. still nothing, i have tried on my google account but that says the same .

 

[mruno]

Are you using the phone to locate itself with the app or a computer browser or another phone with the app?

 

[gazza25]

i have used my phone also my web browser, both say phone unavailable or location unknown ,

 

[mruno]

try these steps

If your Android device doesn't appear in Android Device Manager, or if you see Unknown location despite your device being online and running Google Play services version 3.2.25 or higher, follow these steps:

Open Google Settings from your device's apps menu.
Touch Android Device Manager.
Uncheck Allow remote factory reset.
Go to your device's main Settings menu, then touch Apps > All < Google Play services.
Touch Clear Data. Note that this action doesn't remove personal data.
Go back to Google Settings and select Allow remote factory reset.
Restart your device.
you might have to unselect remote factory reset to clear data in Google play services. After clear data the go back in select it again, reboot you should be good to go.

Source

 

[gazza25]

thanx for info have tried tho but still not working

 

[mruno]

Try this:
1) Remove your google account from your phone
2) Reboot
3) Add your google account back
4) Reboot
5) test android device manager with the phone NOT connected to wifi.
if that doesnt work, i recommend a factory reset.
good luck

 

[gazza25]

thanx for all the help, have decided just to take device manager off phone and will look for another find my phone app , cheers

 

[mruno]

I just came across this link that may help you out.

 

[Yatezy]

I use Cerberus, it's a great little application.

I second this :thumb:

 

[gazza25]

just downloaded cerberus will be buying the full programme thanx really good app.