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Firmware update?

NickAP12589 said:
I have been searching for the update daily and my phone hasn't received it. I have rebooted my phone also but still nothing...
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Both my coworker and I have this phone, and neither one of us had gotten the update until a few days ago. I suspect it was because both of us were primarily on WiFi. What I did for both phones (which was successful) was put them both on 4G, then plug into the charger briefly. When I took mine off the charger, the update was there in my notifications. My coworker's wasn't, but I found his by doing the Software Update in Settings. It's going to ask you to proceed several times, as well as reboot a few times.
 
DodgerinNH said:
Both my coworker and I have this phone, and neither one of us had gotten the update until a few days ago. I suspect it was because both of us were primarily on WiFi. What I did for both phones (which was successful) was put them both on 4G, then plug into the charger briefly. When I took mine off the charger, the update was there in my notifications. My coworker's wasn't, but I found his by doing the Software Update in Settings. It's going to ask you to proceed several times, as well as reboot a few times.
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Hmm ok thanks I'll give it a shot
 
I thought the firmware update was supposed to make this phone switch between wifi and cell network much smoother?

Well when I am at work, the guest network has saturation issues. So it is hit and miss to be able to get onto the wireless guest network here. But, if I do happen to get on it and then let my phone sit for a while, then go back and try to surf the web or stream music, etc... If you can't reconnect to the guest Wi-Fi network, then the phone just doesn't know what to do. It will not switch over and use the cellular network. I have to actually shut off my Wi-Fi, let it change over to the cellular network, and then I can turn the Wi-Fi back on. Then my phone will use the cellular network until it can connect to the guest Wi-Fi network again. However once it connects to the guest Wi-Fi again, it will not switch back to the cellular network without me repeating the same process.

Anybody knows or have this same issue?
 
For those that have the upgrade, are you having ring tone issues? I keep trying to change mine, but it seems to revert back to Docked. I'm not sure if it's an NFC tag issue (resets it when I use a tag) or if it was the upgrade (I guess I could stop using the tags and see). But I just thought it's weird either way.
 
kelela92 said:
For those that have the upgrade, are you having ring tone issues? I keep trying to change mine, but it seems to revert back to Docked. I'm not sure if it's an NFC tag issue (resets it when I use a tag) or if it was the upgrade (I guess I could stop using the tags and see). But I just thought it's weird either way.
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Have you tried Settings>Personalize>sound tab? This plagued me for quite awhile when I first got the phone, as my notification ringtones kept re-setting to default.

FWIW after any update some things improve, other little quirks start appearing, and this one is no exception. A lot of people automatically do a factory reset whenever there is an update. I would have, but root is almost here, and I don't want to do it twice.
 
DodgerinNH said:
Have you tried Settings>Personalize>sound tab? This plagued me for quite awhile when I first got the phone, as my notification ringtones kept re-setting to default.
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Thanks. I did do that. Today, I didn't touch an NFC tag. I tried an NFC tag and voila, that's what changes my ringtone although I have it set to Defined (for the ringtone). Instead it changes it to Docked. No clue. I guess it's either a tag issue, tag software issue, or something. But probably not the update.

Guess I should have tried that first. Now to figure out why my tags are changing it.
 
So still no update.... One other odd thing is when I check for updates, it starts looking and then just goes back to the menu option. It never tells me there are no new updates.... I have tried restarting the phone, removing the battery, even factory reset the phone, still same results. I took it to a Verizon store and they said there is nothing they can do. Their only recommendation is to call HTC and see if they can help or exchange the phone under warranty. I really don't want to do that.... Anyone else have this problem or am I alone on this?
 
NickAP12589 said:
So still no update.... One other odd thing is when I check for updates, it starts looking and then just goes back to the menu option. It never tells me there are no new updates.... I have tried restarting the phone, removing the battery, even factory reset the phone, still same results. I took it to a Verizon store and they said there is nothing they can do. Their only recommendation is to call HTC and see if they can help or exchange the phone under warranty. I really don't want to do that.... Anyone else have this problem or am I alone on this?
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I called today and was told they are still rolling it out. Guy told me to try going on wifi and checking to see if that will download the software. Of course...it didn't. I was told to call HTC as well but this is a Verizon issue not HTC. Oh well...I'll keep waiting.
 
NickAP12589 said:
So still no update.... One other odd thing is when I check for updates, it starts looking and then just goes back to the menu option. It never tells me there are no new updates.... I have tried restarting the phone, removing the battery, even factory reset the phone, still same results. I took it to a Verizon store and they said there is nothing they can do. Their only recommendation is to call HTC and see if they can help or exchange the phone under warranty. I really don't want to do that.... Anyone else have this problem or am I alone on this?
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That's exactly what I saw prior to getting the update. It was annoying and I assumed something was wrong. Eventually I got the update.
 
Just a quick note. Since the update loaded, my phone has been EXTREMELY stable. I've never had a smartphone that could run for 2 weeks without a reboot. This one is doing it now. :)
 
GeoUSA said:
Just a quick note. Since the update loaded, my phone has been EXTREMELY stable. I've never had a smartphone that could run for 2 weeks without a reboot. This one is doing it now. :)
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I concur completely. The phone post-update is nearly perfect.
 
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