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Help Firmware upgrade and initialization
- Thread starter tresmat
- Start date
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- Tags
- samsung galaxy s4
Hello there and welcome tresmat!!
I have moved your post here, to its own thread so others with your device can help out
I'm sorry, but I do not utilize Kies at all, so I am of not much help, but others will sure chime in
ironass
Extreme Android User
Thank you for your post. However, there are currently 23 different models of the Samsung Galaxy S4 and over 1,000 different stock Samsung firmware versions covering 3 different Android platforms. Not all issues affect all models or firmware releases and your answers to the following 3 questions may help in the forum's answers to your specific query.
To locate these, go to...
Settings > More > About device > Model number and Android version
This will give you the model of Samsung Galaxy S4 that you have and which Android version you are on.
#2. Your current Firmware version, (this feature has been disabled on some models. If so, give your Baseband from #1, above)...
To locate your current firmware version, go to the stock, Samsung, dial pad and type in...
*#1234#
This will give you your, "Version", details in full, usually 3 lines of information which may all be relevant.
#3. Also helpful would be your carrier, (service provider), and if your phone is rooted or not and running a custom ROM, (give details).
Thanks. The above helps us to help you and hopefully someone will be able to reply to you shortly.
(Tip: You can go to the green bar at the top of this forum and click on, "User CP", which will take you to your User Control Panel and then select, "Edit your details", under the heading, "Your profile", on the left hand side. Here you can fill in your model and firmware under, "Current devices", in, "Additional Information". This ensures that your device details are shown under your user name on the left, in every post you make. You can update this as often as you like and will help other users immediately identify your current phone and firmware details.)
ironass
Extreme Android User
That is a very old firmware tresmat. Probably the original that was released for your phone. The latest release is for Android 4.3, i9500XXUEMJ8. There are a number of reasons that you are unable to update, as described in #1.4 of 23 Galaxy S4 models - know yours?. Your options are shown in #1.4 and #1.5.