Flytouch VIII firmware update help

[bransonman417]

I have a flytouch VIII and I got locked out with pattern lock. Mfg sent me firmware update on sdcard and said to hold the power button and volume (+) button to get to the admin screen. I have tried several times and it will not go there. any help would be appriciated. Thanks

 

[mikedt]

Try holding down volume - instead. Sometimes power and volume - is used for resetting and getting into recovery mode.