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Help "Forgetting Ringtones?" on Incredible

C

cubswin

Newbie
Anyone else experiencing this one? I chose an mp3 ringtone ("Here Come the Hawks," you Blackhawk fans out there), and set it. It works properly when I receive phone calls. But, when I power the phone down and restart it later, it has forgotten my ring tone and uses a default one, instead. Why? Also, when I power down/turn back on, the HTC mail widget forgets which mail account I chose for it. Anything I can do about this? Thanks!:confused:
 
Mine is not a MP3 ringetone, but I've selected a default ringtone and a couple different (but standard) ringtones for certain people in my phone book, and the individually selected ring tones never work! Everything on my Incredible comes up with the default ringer.
 
bump im having this same problem too for some reason i think its because i dont have an sd card yet im waiting on the 32gig to come down in price and figured the 8 gib onboard should hold me over till then. do you guys have sd cards? i have a feeling it doesnt save your setting because it normaly saves setttings like that to the sd card.. anyone got some ideas?
 
Original Poster here... Stopped by a Verizon-owned store on Friday. Tech checked a few forums, including a VzW-internal forum and he said this was a known issue, including some phones forgetting Bluetooth pairings... Although a known issue, there is no fix out there, so far. Possibly something will show up in a future OTA update... Please let us know if anyone hears anything!
 
I had the same problem. When I did a careful search I found I had more than one entry for a name. The default one over rode the one I wanted. I deleted the extra entry and it works great !
 
If you kill the 'People' application with a Task Manager, Task Killer, etc then personalized ring tones will not function properly. You can use System Panel to verify whether People is running or not.

To those having issues while having People running, sorry, but I haven't encountered any other issues with personalized ring tones aside from, in this case, user error of ending the process.
 
i've had similar issues. for me, i think the problem was the sd card. not the sd card per say, but sometimes when i reboot my phone or take out my sd card (where my ringtones are), i use astro and i can't view the sd card. whenever i have this problem it's usually because i can't see the sd card. so i just unplug/plug the sd card again or pull battery. so then i started to copy my ringtones to my phone memory so i won't have this issue. so far so good. not sure if this is my fix,.
 
I went into my local vzw store on 5/3 because i was due for an upgrade. I immediately told the man helping me I wanted the droid incredible. They were out of stock, but the man said the warehouse had thousands just sitting around. He told me I could pay now and receive the phone in a matter of days. I obviously wasn't going to let that stop me, so I payed the man. I recieved my incredible on 5/7

Within five days I had my droid incredible when the store was obviously out. FIVE DAYS! OUT OF STOCK! BULL#$%! These phones are just sitting in the warehouses. Go to your local vzw store and pay for the phone! They'll ship it to you.
 
iwantwaffles said:
I went into my local vzw store on 5/3 because i was due for an upgrade. I immediately told the man helping me I wanted the droid incredible. They were out of stock, but the man said the warehouse had thousands just sitting around. He told me I could pay now and receive the phone in a matter of days. I obviously wasn't going to let that stop me, so I payed the man. I recieved my incredible on 5/7

Within five days I had my droid incredible when the store was obviously out. FIVE DAYS! OUT OF STOCK! BULL#$%! These phones are just sitting in the warehouses. Go to your local vzw store and pay for the phone! They'll ship it to you.
Click to expand...

They were sold out online over a week after you did this. Inventory changes with time.
 
iwantwaffles said:
I went into my local vzw store on 5/3 because i was due for an upgrade. I immediately told the man helping me I wanted the droid incredible. They were out of stock, but the man said the warehouse had thousands just sitting around. He told me I could pay now and receive the phone in a matter of days. I obviously wasn't going to let that stop me, so I payed the man. I recieved my incredible on 5/7

Within five days I had my droid incredible when the store was obviously out. FIVE DAYS! OUT OF STOCK! BULL#$%! These phones are just sitting in the warehouses. Go to your local vzw store and pay for the phone! They'll ship it to you.
Click to expand...

How does this have to do with the "missing ringtone" issue? :confused:
 
I had the same problems. Chose an mp3, used the "trim" option to get an 8 second piece of that mp3 just the way I wanted it, then set as ringtone. Phone "forgets" about this ringone. I don't think I even powered down - I think I went on vibrate then changed back to ring after a few hours. Known bug from the sound of it? Does Task Manager have anything to do with this really?
 
No I never used atk or systempanel and I have the same problem.... not really sure what the cause of it is

Edit: fix the problem. Moved all the files from trimmer file and made a folder called ringtones and put them In there after. That I deleted the trimmed file and now it works fine
 
Yup, deleted "Advanced Task Killer" and the ringtones work! Then installed "Task Manager" and that allows selective app kills AND the ringtones still work. Finally!
 
HTC_Incredible_MA said:
I had the same problems. Chose an mp3, used the "trim" option to get an 8 second piece of that mp3 just the way I wanted it, then set as ringtone. Phone "forgets" about this ringone. I don't think I even powered down - I think I went on vibrate then changed back to ring after a few hours. Known bug from the sound of it? Does Task Manager have anything to do with this really?
Click to expand...

I've had the same problem as you. Selecting normal ringtones and music works fine, but when you trim the MP3 it seems to forget it even without restarting. I'm also going to try removing ATK and see if that helps.
 
Emoney53 said:
No I never used atk or systempanel and I have the same problem.... not really sure what the cause of it is

Edit: fix the problem. Moved all the files from trimmer file and made a folder called ringtones and put them In there after. That I deleted the trimmed file and now it works fine
Click to expand...
where did you find the trimmed files? On your sd card? I can't find mine anywhere and I don't know how to search my phone storage for them.
 
ive had the same problem with the trimmed ringtones not working and it was really bothering me. but i found a solution that worked for me. i downloaded ringdroid, trimmed the song i wanted to, then instead of setting the new trimmed ringtone as a ringtone i set the type to music. then i went into the default music app, and in your music library there will be "ringdroid" in the artist section. long press "ringdroid" and you will have the option to play it. play it then push menu, set as ringtone, then set as phone ringtone or contact ringtone. ive turned off my phone a couple times to make sure its still my ringtone and it is! works for me. its stupid that this is what i have to do for my incredible, but it works for now until they fix it with an update. hope this helps!
 
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