• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Help Front Camera Causes Blank screen

S

sunniedelite

Lurker
Hello all first of all. So I picked up my EVO a couple of hours ago. I was messing around with it, and switched the camera to the front one, which has now caused the screen to be blank, just black. None of the buttons function when it's like that, except the home screen. Please let me know if anyone knows anything I can do about it tonight.
 
I noticed no responses to this question. I have the same problem. I got my phone on launch day but never messed with the front camera until tonight (6/8). The only way I can get my camera back to normal is to reboot the device. This also happened when I tried to use the Qik app and switched to the front camera from within the app. Sorry I don't have an answer for you, just wanted to let you know this isn't just your phone.
 
That is not normal. I would try a hard reset. If that doesn't work, then the phone is obviously defective...return for a new one.
 
This happened to me when I tried to play back a video I recorded on the camcorder last night. It said the app crashed..ended up rebooting and it worked fine.
 
teky said:
That is not normal. I would try a hard reset. If that doesn't work, then the phone is obviously defective...return for a new one.
Click to expand...

Tried hard reset and problem remained. Will be returning today.
 
I'm having a problem like this as well. Except the camera or video app will try to open then it'll just go back to my home screen. Rebooting the phone solves it but it eventually does it again.
 
SFJenn said:
How do you do a hard reset? I get the same thing!
Click to expand...

Doing the hard reset did not work for me. I decided not to take mine back because I didn't want to wait weeks for a replacement and the front camera is not a feature I intend to use anyway.

But to answer your question here is what I did taken from:

www.knowyourcell.com

Please note that all data will be deleted from the HTC EVO 4G as a result of this procedure. This process does NOT delete data stored on the microSD card. We recommend backing up all of your personal data before proceeding.

Turn the power off. If your HTC EVO 4G is frozen, pull the battery out and reinsert it
Hold the Volume Down button
Press and release the Power button
You are now presented with a menu that allows for Fastbook, Recovery, Clear Storage, and Simlock
Select Clear Storage by pressing the Volume Down button
Press and release the Power button
Now simply confirm your decision: Volume Up for YES and Volume Down for NO
If you selected YES, all data including third-party applications will be deleted from the HTC EVO 4G. Once the wipe is complete, the phone will reboot to its factory fresh state.
Click to expand...
 
You must log in or register to reply here.
Back
Top Bottom