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Help Froyo help please

zafonic

Android Enthusiast
I have tried on 3 occasions today to update to froyo with no success. Thing is when my Desire goes to save data on my SD card I get this message; "an error occurred while saving your data to your SD card, the backup cannot be completed."

Can anyone advise me as to what to do as I can't proceed any further.

By the way my Desire is sim free if this in anyway helps.



Thanks.
 
Did you charge while OTA?

There are some auto-mounting apps like iSincr, Double Twist, WinAmp.
If so, the SD card is not visible for the Desire.

Harry
 
So can anyone else throw any light as to why that message appears when phone try's to save data to SD card??

It looks also as if I'm going to need to do a factory reset. Is it best to try and upgrade froyo first before 2.2 update?

Any advice would be very much appreciated.
 
Anyone else know why I am unable to save my data to my SD card??
Like I have said previously i have 2.55GB of available space. Does this sound enough?
 
Try unmounting then re-mounting your SD card.

Then press the power button + volume down + optical trackball to do a fast reboot.

Then try OTA update.
 
Try unmounting then re-mounting your SD card.

Then press the power button + volume down + optical trackball to do a fast reboot.

Then try OTA update.

Thanks for the advice but all to no avail. Still coming up with the message as shown in my opening post.

Could it have anything to do with the SD card?? I have heard there are different class SD cards.
 
Would it help if I 'formatted' the SD card?? Would that stop the message appearing every time it goes to backup data on the card?
 
I have tried on 3 occasions today to update to froyo with no success. Thing is when my Desire goes to save data on my SD card I get this message; "an error occurred while saving your data to your SD card, the backup cannot be completed."

Can anyone advise me as to what to do as I can't proceed any further.

By the way my Desire is sim free if this in anyway helps.



Thanks.

I have the same problem with my HTC desire, when I'm trying to update the system the msg "an error occurred while saving your data to your SD card, the backup cannot be completed.", subsequently the update is failing in the middle of the process.

Did you manage to solve this problem? I tried to fastreboot but without any success.

Many thanks.
 
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