Help froze...restarted...4G was not available...exchange the phone?

[plopez12]

I was sending a text using the shapewriter keyboard and was trying to put it to landscape mode when it wouldn't react...i was trying to press back and the phone wouldn't respond and then all of a sudden it just restarted on me...on top of that once the phone restarted I was trying to turn on 4G but I couldn't even get the option to be available...it looked as though it was blacked out while I had no problem turning on everything else...here is a screenshot...

I had to restart the phone in order for 4G to become available again...since then shapewriter has constantly "force close" on me...I don't know if that is the issue since I just installed it today

Should I take the phone back because it just randomly restarted on me and the 4G wouldn't work? Anyone else have this happen to them? Any help would be greatly appreciated...thank you

 

[royal42crown]

I would try a battery pull then if need be a hard reset. If you didn't have problems before the update to the new keyboard I would look around to see if anyone else has any threads about the shapewriter keyboard. Might just be an issue with the software but who knows. Good luck.

 

[snapbox]

I've had occasional problems turning radios on and off. If it happens, turn the phone off (either by pressing the button or doing a battery pull) and let it sit for a few seconds, then turn it back on.

If the widgets continue to give you a hard time, try enabling the radios directly from the Settings, Wireless & networks menu. This has worked every time for me, and then the widgets start acting normally.