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Help Frustrated v. charging

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Darksyde

Newbie
So this may be the last straw with this cheap little phone. First 2 months ago my wife's ascend stopped charging. So I have been doing the battery swap thing in mine to keep them both charged. Well now as of yesterday mine will no longer charge. Doesnt matter what cable I use the charge port is not functional. Now is there a resolution to this or is it just a take back and warranty issue? I'm annoyed that this is the best Cricket has to offer atm. I'm nervous of grabbing a flashed phone with all this talk of Cricket doing away with allowing them on the network somehow. Just not sure where to go from here. All i know is i have 2 dead phones.
 
sounds like you have a loose port, i would say if your on any custom roms, i suggest restore it back to factory if you can even get them on and take it back to cricket for a replacement...
 
wife's is bone stock, I temp rooted mine in the past but it is back to stock only change is GO Launcher. How do they usually handle this? New phone? meaning I lose the apps. Or repair of ours?
 
if they are paid apps they are still on your account and you can re download them, and if they are just random free apps you can always download them again...also make sure the plug socket you using is working, also wiggle the usb charge and see if it starts charging. https://market.android.com/
 
Darksyde said:
yea been doing the wiggle,bend,pull,push tricks since my wife's phone crapped out. Nothing appears to be working.
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yep its time to get rid of them, dont want to be stuck with 2 mess up phones...should be around $10 well for metro it is dunno about cricket tho, but definitely take them back...
 
I pay for the insurance on them through cricket, I remember them telling me to replace the phone would be $80. If so i'm gonna firmly place these bricks in their ears.
 
Darksyde said:
I pay for the insurance on them through cricket, I remember them telling me to replace the phone would be $80. If so i'm gonna firmly place these bricks in their ears.
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$80 wth...thats only if they are lost or stolen right? the extra $4 a month should be for the replacement and should only cost $10, but dont know how cricket works tho...
 
Cricket swapped mine out for free when it kept rebooting over and over and I couldn't get it to stop.
 
Well i'm gonna take both in tomorrow. See what can be done. This phone has served its purpose but I truly do hate it. To slow and laggy, but for the money as a entry level phone, as i said it has served its purpose.
 
Darksyde said:
Well i'm gonna take both in tomorrow. See what can be done. This phone has served its purpose but I truly do hate it. To slow and laggy, but for the money as a entry level phone, as i said it has served its purpose.
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when you get new phone 2morrow we can stop all the slowness and lags...:D
 
railrat said:
Not to hijack but can I buy insurance for my new used Cricket Ascend M860?
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no it have to be purchase at time of buy...but also with metro there's a 1 year warranty cause i didnt have insurance on my caliber and when it mess up i just paid $10 and got a new one...guess it depends on who's helping you im guessing...
 
Well I went to the the local corporate store today with my phones. They basically said yea we'll give ya new ones....but it will be a $21 processing and swap out fee per phone. So I saw why the F am I paying insurance on it then. She responds with, "oh thats only if its lost or stolen." Considering there was a uniformed officer at the door, I had to leave before i made a scene in the building. I'm so damn aggravated right now.
 
Thats why after the first month of paying for the insurance I cancelled it. The insurance is a joke, I think someone was saying it was around an $80 deductible even if you did lose the phone. That is about the price of a new one.
 
MoneyHoarder87 said:
Thats why after the first month of paying for the insurance I cancelled it. The insurance is a joke, I think someone was saying it was around an $80 deductible even if you did lose the phone. That is about the price of a new one.
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yep 80 is right, but the f up part of it, if you dont know what the $4 a month is really for they not going to tell you, and $80 bucks for a use one, i would just buy a new one for $19 more...
 
I had a girlfriend who had insurance on a cricket phone. That insurance only paid up to $50 for it, but because it was a camera phone, they wanted me to pay 40 dollars more, less than $10, than the phone cost new.
 
reggjoo said:
I had a girlfriend who had insurance on a cricket phone. That insurance only paid up to $50 for it, but because it was a camera phone, they wanted me to pay 40 dollars more, less than $10, than the phone cost new.
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these phone company are trip!!!
 
So i went back today with the idea of having to pay $21 per phone to rectify my issue. I bring up that I have read that this is a common issue yet again, this time this woman asks her manager about it. He agrees and says yes this is a known issue with these phones the replacements are free of charge. So i'm happy i got 2 new phones but aggravated that i waited almost week for them when it wasn't needed. Also for the record manager told me there will be no 2.2 update for these phones due to the new Huawei phones coming in june. He wouldn't go more into it.
 
Darksyde said:
So i went back today with the idea of having to pay $21 per phone to rectify my issue. I bring up that I have read that this is a common issue yet again, this time this woman asks her manager about it. He agrees and says yes this is a known issue with these phones the replacements are free of charge. So i'm happy i got 2 new phones but aggravated that i waited almost week for them when it wasn't needed. Also for the record manager told me there will be no 2.2 update for these phones due to the new Huawei phones coming in june. He wouldn't go more into it.
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glad you got new phones free of charge, and yes thats one reason the price had drop on these phones, cause there wasnt going to be an update for it, this phone was obsolete when they was made, but was intented for entry level phone for newbie's, but will all the work that the devs have done had made newbie's into pro's and the phone also, and getting people ready for the next phone that comes out.
 
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