Help FTM

[Android Question]

What does it mean if it says FTM where the start screen is supposed to be? It's on a tall rectangle.

 

[Mikestony]

I think it means, "Factory Test Mode". Try removing the battery, and reinserting it (if applicable).
Otherwise simulate a battery pull by holding down the power button until it reboots.
What device do you have and have you recently factory reset it?

 

[Android Question]

Thanks. Mikestony, it's a ZTE Z987 and I did not do a factory reset on it. It's been acting weird and I want to open it and maybe take out the battery but I don't know how. There was a weird little tool in the box but I guess it doesn't work. The SD card is an Adata 32 GB.

 

[scary alien]

OP, I merged your other FTM thread with this one for you.

You'll need to sign-up (create an account here at AF) to reply to this same thread.

Cheers!

 

[Mikestony]

Found this:
http://www.recovery-mode.com/android/zte-grand-x-max-2.html

In particular:

FTM Mode

1. Turn off the device
2. Press and hold Volume Down key + Power key simultaneously
3. Release all keys when “FTM” message appears

perhaps doing that again will get out of it?

 

[Mikestony]

I also found this, but realize it's a slightly different model, but try the "Power Cycle" option?

This is a guide on how to factory data reset/hard reset/ also getting into FTM mode



Master Reset:
1. Tap Home Key > > Settings > Privacy.
2. Tap Factory data reset.
3. Tap Reset phone. Check Erase SD card if you want to erase the memory card.
4. Tap Erase everything.


Hard Reset:
1. Turn Phone off
2. Press and hold Volume up button then Press and hold Power button till a menu will come out "Android system recovery"
4. Use the Volume button to scroll up and down and use the Camera button to select (click on).
5. Scroll down to "Wipe data/factory reset" and click on it.
6. Scroll down to "Yes -- delete all user data" and click on it.
7. After "Data wipe complete" click on "reboot system now"


FTM mode:
1. Turn Phone off
2. Press and hold Volume down button then Press and hold Power button till a screen will come out and say "FTM"


Power Cycle:

1. Take out the back cover (Do not remove the battery)
2. There is a small button right above the camera lens.
3. Push the button, and that will power cycle your device without removing the battery.