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Help Galaxy 5 and Windows 7 (64 bit) Home edition

S

SpindizZzy

Lurker
Hi guys!! :)

I recently bought a Samsung Galaxy 5 in Bangkok, but I cannot seem to connect it to my Intel laptop, running Windows 7, 64 bit, Home edition.

I dowloaded and installed the latest Kies-version (from the UK-Samsung website) and it runs fine. It even 'discovers' my phone, but not the Micro-SD card (16gb, SanDisk) :confused::confused:. I therefor cannot upload pics or music to my phone.:mad:

I surfed around on these forums for about two hours now, but no luck...

I already tried to install additional drivers for the 64-bit version of Win 7 (only found those specifically for Samsung Galaxy S though), but that didn't work.

My phone runs firmware version 2.1, update 1, Kernel 2.6.29, build number ERE 27.

Please help me :o

What Kies version will work ?
What (if any) additional drivers should I install ?
Why do I get the notification that, because of Google-policy, I cannot install apps from the Samsung-store ?


All help is appreciated !!

GrtZ from Belgium,

L
 
win 7 ultimate, that will make no difference


no drivers, 4 gig sd card, just installed kies




once i plug the phone in, theres a option on the phone?
 
lesz42 said:
win 7 ultimate, that will make no difference


no drivers, 4 gig sd card, just installed kies




once i plug the phone in, theres a option on the phone?
Click to expand...


I get no options actually...

When i rollover the phone icon, I can choose music, pictures or contacts. Below there's an option to put stuff on the memory card, but it's greyed out. :rolleyes: When I try to access it, I get 'no memory card'
 
SpindizZzy said:
Hi guys!! :)

I recently bought a Samsung Galaxy 5 in Bangkok, but I cannot seem to connect it to my Intel laptop, running Windows 7, 64 bit, Home edition.

I dowloaded and installed the latest Kies-version (from the UK-Samsung website) and it runs fine. It even 'discovers' my phone, but not the Micro-SD card (16gb, SanDisk) :confused::confused:. I therefor cannot upload pics or music to my phone.:mad:

I surfed around on these forums for about two hours now, but no luck...

I already tried to install additional drivers for the 64-bit version of Win 7 (only found those specifically for Samsung Galaxy S though), but that didn't work.

My phone runs firmware version 2.1, update 1, Kernel 2.6.29, build number ERE 27.

Please help me :o

What Kies version will work ?
What (if any) additional drivers should I install ?
Why do I get the notification that, because of Google-policy, I cannot install apps from the Samsung-store ?


All help is appreciated !!

GrtZ from Belgium,

L
Click to expand...

I have the same problem, KIES doesnt let me access memory card, when I mouse over the phone icon and click on Memory card I get a window with the Message "No Memory Card". However, when i set my phone to USM only, I can access my card directly through windows explorer without any issues. I can also access this card within the phone without any problem.

I must add this problem cropped up only last night. It was not always like this. Strange. Any help on this will be greatly appreciated. Thanks

Phone: Samsung GT I5503, Android 2.1
PC: Windows 7 Ultimate 64Bit

EDIT:

I found the solution immediately after posting!

Go to the notifications bar and pull it down, Under that you will See "USB Connected" with description "Select to copy files to/from your computer" Click on that and then select mount.

Give it a few seconds then try and access memory card from KIES. Should work, it worked for me :)
 
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