Help galaxy note 2 screen issue,?

[sixliu]

Hi experts,

I recently purchased* Samsung Galaxy Note II.
For past days i am experiencing a problem in the screen display.
As soon as a call is finished and when the back button is pressed in order to go back to home screen, there is a strong streak of white lines seen at the bottom of the screen. This will also happen when i wake up my phone from sleep mode. It is highly intermittent. And off late the same problem is witnessed while navigating to home screen from any menu.

I believe there is a problem in the display or is it a software bug???

But when i checked with the *#0*# key, all the colour codes and other tests works fine.

me, my wife, my colleague and display set from samsung shop, all have this issue.i had experience it myself. I believe is a software bug. First i think is hardware so i sent it to care center and they had my phone formatted and reloaded the software as they said it might be software issue. But now i am still seeing it and is highly intermittent. Anyway..Since so far i tried out 4 phones and it has the same problem so i think is a software issue.

actions taken:
1) format phone abd reload software by Samsung service
2) full phone reset


anyone can help to advise on this?The problem has become very annoying. Could it be fix by next update?

 

[Digital Controller]

First off welcome to the forums

Secondly, i am moving this thread into the Note 2 forum to receive feedback from other note 2 users...

Lastly, this issue at first, i would think it would be hardware, sometimes to do with the screen, but the more and more you talk about it it sounds like it is a software issue, however, i haven't heard of people complaining about this so far, but we will see if anyone else responds in your thread with either answers or if someone else has the issue too.

 

[marshalbrown]

Wow finally someone else is having this issue! They told me to take out sd card in case of corrupt files? So I did. ... still had issue. Then I uninstalled all my apps... still had issue. Transferred all files to computer and did factory reset.... still had issue. Finally took it in and did a software flash...still not resolved. Been on phone with uscellular tech 4 separate times.Finally I will be getting a new one in the mail Monday.