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Help Galaxy Note 4 and Kies PROBLEMS

G

gopens

Member
So I just picked up my Galaxy Note 4 today. This post is going to be al over the place...so for that, I am sorry. I just don't really know how to ask this question. So with that being said, I just switched back to Android today from IOS. Now I am dealing with this Kies that Samsung says I need to use to transfer music and photos. I am on a Macbook Pro. So the first question is do I HAVE to use Kies? Can I just drag and drop? My other question/problem is after I have installed Kies, it does show my music from my itunes library in Kies. But when I hook up my brand new unrooted phone, it scans for a second, then once it recognizes my device, is says The application Kies has unexpectedly quit. I have reinstalled Kies a couple times and the same thing happens. Please help out. Thanks you.
 
Thank you. I just downloaded that and when I connect my phone it keeps saying Try reconnecting or restarting your device. To which I have done 4 different times. Any advice? Sounds like what I am looking for if I can get it to work. Thanks again
 
gopens said:
So I just picked up my Galaxy Note 4 today. This post is going to be al over the place...so for that, I am sorry. I just don't really know how to ask this question. So with that being said, I just switched back to Android today from IOS. Now I am dealing with this Kies that Samsung says I need to use to transfer music and photos. I am on a Macbook Pro. So the first question is do I HAVE to use Kies? Can I just drag and drop? My other question/problem is after I have installed Kies, it does show my music from my itunes library in Kies. But when I hook up my brand new unrooted phone, it scans for a second, then once it recognizes my device, is says The application Kies has unexpectedly quit. I have reinstalled Kies a couple times and the same thing happens. Please help out. Thanks you.
Click to expand...

This isn't like iOS, you don't need an app to copy or sync files over.

Just plug it into your PC, let your OS find the correct drivers and drag and drop the files you want just like you would with a flash drive, it's that easy.

You can make it as complicated or as simple as you want.
 
Slug said:
That's the problem; the OP is using a MacBook which doesn't support MTP well, if at all.
Click to expand...
This. It's easy if the OP is using Windows, since you can just MTP it. But on a Mac I think he/she's stuck to using Kies.

Anyway, to the OP. Make a backup of your iPhone using iTunes. Kies has a restore from iTunes backup function you can use.
 
I use the app airdroid, free from the play store. You can transfer music and photos to and from your phone with it. Forgot to mention I'm running Linux on my computer so it should work with your Mac.
 
icemanchilled said:
Really? Yay for Apple making something so simple complicated. :(
Click to expand...

Actually, it's Android could be equally blamed for forcing something owned by (and therefore subject to licencing from) Microsoft onto us. The old Mass Storage Mode may have been limited but at least it worked with everything.

Maybe he should install windows on that Macbook :D
Click to expand...

Maybe more OEMs should consider that not everyone uses a PC, and give their uses a choice of how to connect their devices. ;)

p.s. moving this to the Galaxy Note 4 sub-forum.
 
Hello. I just noticed these replies. I went ahead and installed airdroid and it works amazing. Sure I have a couple steps, but it works great. Thanks for the replies guys. And I am a guy FYI :)
 
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