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Help Galaxy S3 crashing when copying text to clipboard

kychia said:
Hi roofninja,
As mentioned by sherlock5545, ES File Explorer is a free alternative to Root Explorer. After installing ES File Explorer from Play Store, check Root Explorer, under settings\Root Settings.

Yet to root my S3 yet, but from the many video links avail, it should be quite straightforward, if you follow the right link for your model.
Click to expand...

Thanks for the info, I would have to add that you need to change the "Home Directory" to "/" so you can see the root files. It took me awhile to figure that out. Thanks.
 
roofninja said:
Thanks for the info, I would have to add that you need to change the "Home Directory" to "/" so you can see the root files. It took me awhile to figure that out. Thanks.
Click to expand...

Haha sorry, assumed you knew how to get to the root directory which is "/".
Assume your phone is rooted now? Copy paste solved?
 
I did root my SCH-i535 and it was a whole lot easier than I thought it would be. Here is the link I used to root.
http://www.androidauthority.com/galaxy-s3-sch-i535-verizon-how-to-root-gs3debugfsroot-104741/

I did download "ES File Explorer".
Changed the settings to:
settings-->Root settings-->Root Explorer
settings-->Root settings-->Mount File System
settings-->Home Directory-->/
More-->refresh (you may need to exit app to see /)

goto /data/clipboard (delete everything in it.)

Reboot phone (you may not need to do this, but it doesn't hurt.)

Now I can copy and paste.
 
roofninja said:
I did root my SCH-i535 and it was a whole lot easier than I thought it would be. Here is the link I used to root.
How to root the Verizon Galaxy S3 SCH-I535 without Odin

I did download "ES File Explorer".
Changed the settings to:
settings-->Root settings-->Root Explorer
settings-->Root settings-->Mount File System
settings-->Home Directory-->/
More-->refresh (you may need to exit app to see /)

goto /data/clipboard (delete everything in it.)

Reboot phone (you may not need to do this, but it doesn't hurt.)

Now I can copy and paste.
Click to expand...

Excellent! Thanks for detailing the steps!
 
I started having this problem a couple weeks ago and have had the phone for a few months. I'd prefer not to factory reset (especially since it's apparently a temporary fix) nor root. I tried booting in safe mode, and apps did not crash when copying or cutting - however I couldn't paste for some reason. Since there is a possibility this issue is related to a 3rd party app, would it be helpful at all to share what 3rd party apps we have looking for a universal one among us? We could probably narrow it down to ones that are more likely to be responsible (ones that use the clipboard or that we have used the cut/copy function on). For me, it would be:

Chrome
ChompSMS
Swiftkey
PayPal
Photobucket
 
For some reason, when I highlight text and try to copy (or cut), a little box pops up saying "added to clipboard" but when I go to paste somewhere, it doesn't work. Doesn't matter what app I'm using, my copy and paste simply doesn't work. Help? :/
 
I've found it a bit buggy myself. When I select certain text the markers jump around like crazy and when I click copy it also occasionally doesn't paste.
 
Mine just stopped working. Doesn't matter which app I'm using or which keyboard, I go to copy something and it doesn't add to my clipboard.
 
Hi hiddenmickey,
I think the problem is the coding modification by Samsung on the Android OS.
Even if it's really due to 3rd party apps, it's unforgivable IMO that Samsung didn't protect their root folder. If I'm not wrong, unrooted means the user and 3rd party apps will not have root privileges to corrupt the clipboard. Ironically, most of the affected S3 is unrooted and currently requires to root to solve the root of the problem.

Anyway, I use plenty of apps, so I'll just name a few of the apps I use:
Chrome
Maxthon
Opera Mini
whatsapp
Gmail
Go Launcher
Go SMS
Go Keyboard
Lookout mobile Antivirus
Box
Dropbox
Evernote
Google Drive
MX player
BS player
Skype
 
I've merged two threads of the same topic together. Unfortunately, the forums sorts by timestamp and does not keep threads grouped when merged. So there may be a few mixed conversations in this thread. However, both threads were borrowing suggestions from the other, so I felt that the mix shouldn't be a problem.

Good luck on your clipboard issues!
 
As of last night, my S3 won't copy or paste. In most cases, let's say I'm in messaging and I press and hold a message and the menu comes up and I press "Copy message text" the screen freezes there for about 5 seconds, then the screen goes black for about 10 seconds, then I get the "Unfortunately, Messaging has stopped." error.

In the few places where it doesn't lock up, if I highlight text on a webpage for example, then hit the "copy" icon and go somewhere to paste, once I hold my finger down all I get is "clipboard", the paste is gone.

I have rebooted, removed battery, etc. I have no idea what's going on here - anyone?

Thanks in advance -

- Bill
 
I have this problem also. I use Chrome so I cleared the cache and uninstalled it. Now it doesn't crash but it won't copy! I'll have text highlighted, click copy and go to paste and only get the blue arrow. When I go into the edit screen and click paste, nothing happens. Very frustrating for something so small!
 
Chrome maybe a likely suspect...but if it is indeed Chrome, I would think it is Samsung's problem that it didn't support Chrome to prevent this from happening. Unless I hear HTC, LG, Sony or Motorola, etc report this problem.

For me, after upgrading to Jelly Bean, only Chrome could copy and paste.
 
Yeah, I'm putting it back on. Even if C&P doesn't work, I like certain other features of Chrome. I just wasted about an hour on Live Chat with Samsung, clearing the cache. They then advised a FR which I don't want to do since it seems the issue comes back anyway. Guess I'll just have to wait until Samsung gets it together and releases a patch.
 
matttye said:
Backup your internal sd card by mounting the phone as a drive on your computer and copy/pasting everything over.

External sd card shouldn't be touched, but you might want to remove and/or back it up just in case.

As long as you have a google account, when you come back after a factory reset it will restore your contacts, wifi networks, calendars, mail, apps, pictures from Picasa etc.

It's pretty painless, it's mainly just having to reconfigure settings as you like them that's a bit annoying.
Click to expand...

Hello. How do I backup and restore from the Google account?

Thanks.
 
Hi all. I have the Galaxy Tab 2 10.1 and I'm having the same issue. I can't copy or paste and I keep getting TestService pop ups. Just wanted to chime in. I originally thought it was a Chrome issue and kept reporting it to Chrome when it would FC.
 
blue02 said:
Hi all. I have the Galaxy Tab 2 10.1 and I'm having the same issue. I can't copy or paste and I keep getting TestService pop ups. Just wanted to chime in. I originally thought it was a Chrome issue and kept reporting it to Chrome when it would FC.
Click to expand...

Oh great. Now even Samsung Galaxy Tab have this issue!
 
Yeah, I've had the issue for a few weeks now, but like I said, I thought it was a bad Chrome update or something of that sort. It seems like it originally started a couple updates ago. Possible coincidence.
 
So my Tab is not rooted. I can go in and clear the data in TestService through app management though. Will that do anything beneficial or is it only the clipboard that needs to be cleared? Will it harm anything to clear the data in TestService? I'm tired of the TestService pop ups.
 
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